OET Listening Part B: 짧은 직장 녹음에서 목적, 핵심 메시지, 다음 행동을 찾는 법

OET Listening Part B에서는 보건의료 현장의 짧은 녹음 여섯 개를 듣고, 녹음마다 선택지가 세 개인 문제 하나에 답합니다. 많은 문제가 화자가 왜 말하는지, 무엇을 걱정하는지, 듣는 사람이 다음에 무엇을 해야 하는지를 묻습니다. 오답은 흔히 주제나 배경, 또는 화자가 분명히 배제한 내용에서 나옵니다. 먼저 요청이나 걱정을 잡고, 그것을 제한하는 단어를 확인하세요: first, if, unless, before. 이 글은 영어가 중상급(B2) 이상인 간호사와 의사를 위한 글입니다.

이 글이 맞는 분

Part B 녹음의 단어는 모두 알아들었는데도 오답을 고르는 간호사와 의사.
들은 단어가 가장 많이 들어간 선택지에 끌리는 수험생.
자신의 브리핑과 인수인계 내용을 동료가 더 쉽게 실행할 수 있기를 바라는 보건의료 전문가.
아직 이릅니다: Part A 상담 녹음에서 아직 세부 정보로 점수를 잃는다면 Part A 가이드부터 시작하세요(아래 링크).
너무 쉽습니다: Part B 답이 이미 안정적으로 맞는다면 Part C의 더 긴 녹음으로 넘어가세요(아래 링크).

예시 학습 페이지 열기

단어 카드

Personal · a message you misunderstood

Think of a time you misunderstood an instruction at work or in your studies. Was the problem the speaker, the situation or you?

Useful: ‘I thought I’d been asked to…, but in fact…’ · ‘What confused me was…’ · ‘Looking back, the problem was…’

Personal · your own style

When you pass on information to a colleague, do you usually start with the background or with the main point? Why?

Useful: ‘I tend to start with…’ · ‘It depends on how urgent…’ · ‘I find that if I…, people…’

Professional practice · briefings

What makes a team briefing or handover useful in your workplace, and what makes it a waste of time?

Useful: ‘The most useful briefings are the ones that…’ · ‘What really slows things down is…’ · ‘For example, …’

Professional practice · repeating back

Should colleagues always be asked to repeat back an instruction, or can that feel patronising to experienced staff?

Useful: ‘I can see why…, but…’ · ‘It might feel…, unless…’ · ‘In my experience, experienced staff…’

Big idea · clarity and completeness

Is it more important for a workplace message to be clear or to be complete? Can it always be both?

Useful: ‘I’d put clarity first, because…’ · ‘There’s always a trade-off between… and…’ · ‘That’s true only if…’

대화

narrator Extract one. Maya briefs reception staff about a temporary room change.

Maya The usual waiting area is being cleaned this morning, so visitors for booked appointments should wait in Room Two, opposite reception. The appointment list has not changed, and nobody needs to cancel or make a new booking. Please greet people as usual, then explain where they should sit. We have put a sign on the door, but I do not want anyone to feel uncertain if they miss it. This is just for this morning. I will let you know when the regular waiting area is available again.

narrator Extract two. Owen asks a colleague to remind their team about a revised staff meeting.

Owen The meeting is now at eleven rather than ten. The new invitation has gone out, but I am concerned that some people still have the old time in their calendars. Could you remind your team to check the updated invitation? The agenda is unchanged and we still expect to finish within half an hour. There is no need to prepare a different report. I just want everyone to arrive together, rather than half the group coming an hour early.

narrator Extract three. Maya speaks to a colleague about language support.

Maya A visitor requested language support when the appointment was arranged. Before I call back to confirm the practical details, could you check that the booking appears on the support-service list? We do not need a new leaflet, and I am not asking you to translate anything yourself. The request has already been made; this is simply a check that it has been recorded. If you cannot find it, let me know so I can contact the service through the usual channel.

문장 형태

1
Choose the words that complete the sentence from the article.
The practical message came last, ______ there was time.
정답과 해설 보기
if
If introduces a condition: the message came last only when there was time for it. Unless would reverse the meaning.
2
Choose the words that complete the sentence from the article.
Background comes afterwards, and ______ someone asks for it.
정답과 해설 보기
only if
Only if limits the action to one condition: no request, no background. Unless and even if would change the meaning.
3
Choose the words that complete the sentence from the article.
Conditions are stated together with the instruction, not separately: “Use the side entrance ______ the lift is repaired”.
정답과 해설 보기
until
Until + clause gives the time limit of an instruction: it applies up to the moment the lift is repaired. During and by cannot introduce a clause here.
4
Choose the words that complete the sentence from the article.
Colleagues are asked to repeat back any action that applies to them ______ the briefing ends.
정답과 해설 보기
before
Before + clause places the action earlier than another event. During needs a noun, and until would describe a continuous action.
5
Choose the words that complete the sentence from the article.
They also agreed that “a concern” would always be followed by what staff should do about it, ______ the answer was genuinely “nothing yet; we’ll update you tomorrow”.
정답과 해설 보기
unless
Unless introduces an exception to the general rule (= except if); if would reverse the meaning.
6
Choose the words that complete the sentence from the article.
People worry less about an uncertain situation ______ they know when they will hear more.
정답과 해설 보기
once
Once + present simple means ‘as soon as / after’: the worry reduces from the moment they know.

추가 연습

Model the strategy before practice

Purpose is the reason for speaking

Separate the message’s purpose from the topic it mentions.
The lift is being repaired, so please direct visitors to the other entrance. Topic: lift repairs. Purpose: tell staff how to redirect visitors.

Concern is not always a direct command

Listen for what could go wrong and why it matters.
I am worried that the new signs are easy to miss. The concern is visibility, not the colour of the walls.

Qualifier

A word such as only, until or unless limits the message.
Use the side entrance until noon. This instruction is temporary, not a permanent change.

Choose and justify with evidence

1
Extract 1: Why is Maya speaking to the reception team?
정답과 해설 보기
To ask them to guide visitors to a temporary waiting area
The extract explains that the usual waiting area is unavailable and asks staff to direct visitors to Room 2; appointments continue.
2
Extract 2: What is Owen mainly concerned about?
정답과 해설 보기
Staff missing a changed meeting time
He says the old time is still in some calendars and asks staff to check the updated invitation.
3
Extract 3: What does Maya want her colleague to do?
정답과 해설 보기
Confirm that the requested language-support booking is listed
Maya asks for a booking check and says no new leaflet or independent translation is needed.

Model the strategy before practice

Background explains; the main point guides

Ask what a colleague should remember after the exchange.
We tried two layouts last month. From Monday, use the single-page form. The trial is background; the new form is the action.

Examples do not define the whole message

A list can illustrate a broader category.
Pens and folders are examples of supplies; a message about checking supplies is not only about pens.

Contrast changes emphasis

But and however can redirect the point.
The old procedure is familiar, but the updated version removes duplicate entries. Familiarity is acknowledged; use of the update is the message.

After listening: full transcript

narrator Extract one. Two colleagues discuss a revised administrative form.

Maya Some staff still prefer the old form. They know where every box is.

Owen I understand that. We tried different layouts last month before choosing this one. From Monday, though, everyone should use the updated form. It removes the section that repeated information already on the first page. Nobody needs to rewrite previous records, and the old examples can stay in the training folder for reference. For new entries from Monday onward, the updated form is the one to use.

narrator Extract two. Maya explains how to report low supplies.

Maya We have received several separate messages about supplies. One person mentioned pens and another mentioned folders, but those are only examples. Before we place an order, please add anything running low to the shared supplies list. That will let us see the whole picture and avoid ordering the same item twice. You do not need to buy anything yourself, and please do not send a separate message for every item. A clear entry on the list is enough.

narrator Extract three. Owen reviews follow-up call records.

Owen The calls last week went well. Visitors generally understood the arrangements, and several thanked the team for checking. There is still one documentation issue, however. Some outcomes were noted only in individual emails, which other colleagues cannot easily find. Please put the outcome in the shared follow-up field as well. I am not asking you to repeat a call that has already been completed. We just need the record to show what happened, so the next colleague does not have to guess.

Choose and justify with evidence

1
Extract 1: What should staff take away from the discussion?
정답과 해설 보기
They should use the updated form from Monday
Owen sets Monday as the changeover and explicitly says previous records do not need rewriting.
2
Extract 2: What is the central request?
정답과 해설 보기
Report low stocks through the shared list
Maya uses pens and folders as examples and asks for shortages to be entered on the shared list before an order.
3
Extract 3: Why does Owen mention last week’s successful calls?
정답과 해설 보기
To reassure staff while explaining the remaining documentation issue
He acknowledges successful communication but asks staff to record the outcome in the shared field so colleagues can see it.

Model the strategy before practice

First and then

Keep a sequence separate from its final outcome.
Check whether the message has arrived, then contact the sender if it has not. Contacting the sender is conditional, not always the first step.

Unless

Unless introduces an exception to the normal action.
Keep the booking unless the visitor asks to change it. A possible request is not an instruction to cancel every booking.

Confirmation versus completion

A task can ask you to verify a record rather than redo the work.
Check that the request is logged. This does not mean submit a second request.

After listening: full transcript

narrator Extract one. Maya discusses a room-booking confirmation.

Maya I sent the room request yesterday, but the confirmation may have gone to the shared inbox rather than to me. Could you check there first? If it is already there, simply mark the request as confirmed. If you cannot find it, tell me and I will follow up with the booking team. Please do not send a duplicate request before we have checked. That could leave them thinking we need two rooms when we only need one.

narrator Extract two. Owen asks about a visitor’s appointment.

Owen The visitor said the journey might be difficult. Should I move the booking to Friday?

Maya Not yet. She is checking her travel arrangements and will call if she wants to change the date. Keep the existing booking unless she asks us to move it. We can discuss available times when she calls, but we should not assume she wants Friday. The fact that she mentioned a possible difficulty is not a cancellation request.

narrator Extract three. Maya checks an updated contact list with Owen.

Maya The new list is nearly ready. The only detail still awaiting confirmation is the support coordinator’s direct number.

Owen I found a different number in an older email. Should I use that?

Maya Please ask the coordinator to confirm the revised number before you share the list. Keep the remaining entries as they are. We do not need to rebuild the whole document, and using an unconfirmed number could make the update less useful than the current version.

Choose and justify with evidence

1
Extract 1: What should the colleague do first?
정답과 해설 보기
Check the shared inbox for the confirmation
Maya asks for the shared inbox to be checked before anyone contacts the service again.
2
Extract 2: What is the agreed action for the existing booking?
정답과 해설 보기
Keep it unless the visitor requests a change
The visitor is checking travel but has not requested a change; the booking stays in place.
3
Extract 3: What should Owen do before sharing the list?
정답과 해설 보기
Ask the coordinator to confirm the revised contact number
The coordinator must confirm the revised number before the updated list is circulated.

Use the strategy in a new exchange

How can you make the condition clear?

Please check for the confirmation first. If it is missing, let me know before you send another request.

One possible formulation; other coherent and accurate responses are welcome.

Transfer brief

Use a neutral task such as confirming a room booking or updating a contact list.
Give a first step and one possible follow-up.
Include if, unless or before accurately.
Improve any wording that could cause a colleague to act too soon.

Two rounds

Plan your wording and priorities.
Speak naturally and respond to your partner’s question.
Exchange specific feedback and improve one part in a shorter retry.

이 단원 배우기

어떻게 배우고 싶나요?

계정이 있나요?

무료 계정은 한 단원을 계속 열어 둘 수 있습니다.

Part B에서는 무엇을 하나요?

각 녹음은 업무 현장의 짧은 한 장면입니다. 팀 브리핑, 인수인계, 동료 사이의 대화, 또는 직원과 환자의 대화입니다. 녹음이 나오기 전에 문제를 읽을 시간이 몇 초 주어집니다. 모든 단어를 알아들을 필요는 거의 없습니다. 필요한 것은 화자가 듣는 사람에게 무엇을 원하는지 아는 것입니다.

주제는 목적이 아닙니다

주제는 녹음에서 언급되는 것이고, 목적은 화자가 말하는 이유입니다. “The lift is being repaired, so please direct visitors to the side entrance”에서 주제는 엘리베이터이고, 목적은 직원들이 방문객을 옆문으로 안내하게 하는 것입니다. 대부분의 녹음은 다음 세 가지 중 하나를 합니다.

소식 전하기: “Just to let you know…”, “From Monday…”
걱정 말하기: “I’m worried that…”, “My concern is…”. 걱정이 늘 지시의 형태로 표현되지는 않습니다.
행동 요청하기: “Could you…?”, “Please…”, “I’d like you to…”

핵심 메시지와 배경, 예시, 안심시키는 말

배경은 어떤 일이 왜 일어나는지 설명하고, 핵심 메시지는 듣는 사람이 그에 대해 무엇을 해야 하는지 알려 줍니다. 화자는 배경부터 말하는 경우가 많으니 첫 문장 뒤에도 계속 들으세요. 세 가지 신호가 도움이 됩니다.

대조어는 흐름을 바꿉니다: but, however, though, actually. “Some staff prefer the old form. From Monday, though, everyone should use the updated one.”
예시는 범주를 보여 줍니다: “Someone mentioned pens, someone else folders, but please add anything running low to the shared list.” 펜만 다루는 선택지는 범위가 너무 좁습니다.
안심시키는 말은 무언가를 배제합니다: “There is no need to…”, “I’m not asking you to…”. 오답은 이런 문장에서 나오는 경우가 많습니다.

첫 단계, 조건, 예외

다음 행동을 묻는 문제는 지금 무엇을 해야 하는지를 묻습니다. 작은 단어가 지시를 제한하며, 정답은 그 제한을 모두 지킵니다.

“Check the shared inbox first. If the confirmation is there, mark it as confirmed.” 첫 단계: 확인하기.
“Keep the booking unless she asks to move it.” unless는 “~하지 않는 한”이라는 뜻입니다. 지금은 아무것도 바꾸지 않습니다.
“Before you share the list, ask the coordinator to confirm the number.” before 뒤의 행동은 먼저 들리더라도 순서상 두 번째입니다.
“Use the side entrance until noon.” until은 끝나는 시점을 정하고, once는 “~하자마자”라는 뜻입니다.
문법: if, unless, before, until, once 뒤에서는 미래의 일도 현재 시제(present simple)로 씁니다. “unless she will call”이 아니라 “unless she calls”입니다.

나에게 맞는 방법으로 이 단원 배우기

들어 보세요: 동료는 무엇을 해야 할까요?

한 직원이 방문객의 언어 지원 요청에 대해 동료에게 이야기합니다. 그녀의 요청을, 분명히 배제한 일이나 문제가 있을 때만 일어날 일과 구분해 보세요.

화자 A visitor requested language support when the appointment was arranged. Before I call back to confirm the practical details, could you check that the booking appears on the support-service list? We do not need a new leaflet, and I am not asking you to translate anything yourself. The request has already been made; this is simply a check that it has been recorded. If you cannot find it, let me know so I can contact the service through the usual channel.

그녀는 동료에게 무엇을 해 달라고 하나요?

Part B의 흔한 실수

모의시험에서 다음을 점검하세요.

들은 단어를 가장 많이 되풀이하는 선택지를 고르는 것.
문제가 목적을 묻는데 주제나 배경으로 답하는 것.
화자가 배제한 일을 요청으로 착각하는 것.
첫 단계를 묻는데 나중 단계나 조건부 단계를 고르는 것.
한국어의 “요청하지 않으면”처럼 부정이 동사 안에 들어 있어서, unless 뒤에 not을 또 붙이기 쉽습니다. “unless she asks”가 이미 “요청하지 않으면”이라는 뜻입니다.

15분 Part B 루틴

모의시험 한 회의 녹음 여섯 개를 사용하세요.

3분: 문제를 읽고 유형을 표시합니다: 목적, 걱정, 핵심 메시지, 다음 행동.
6분: 각 녹음을 한 번씩 듣고 답합니다.
4분: 스크립트로 확인하며 정답의 신호와 다른 선택지를 배제하는 단어에 밑줄을 긋습니다.
2분: 어떤 함정에 걸렸는지 적습니다: 주제, 배경, 배제된 행동, 잘못된 순서.

다음 단계

말할 때도 같은 기술을 쓰세요. 목적을 먼저 말하고 제한 하나를 덧붙입니다: “Please check the revised invitation today so that nobody arrives at the old time.” 함께 공부하는 사람과 토론해 보세요: 직장 메시지는 명확한 것과 빠짐없는 것 중 무엇이 더 중요할까요? 둘 다 갖출 수 있을까요?

Part C에서는 더 긴 인터뷰와 발표에서 화자의 견해와 이유를 따라가고, Reading Part B는 짧은 직장 문서로 같은 기술을 평가합니다.

자주 묻는 질문

OET Listening Part B에는 몇 문제가 있나요?

여섯 문제로, 녹음마다 한 문제입니다. Listening 시험 전체는 세 파트, 42문제입니다.

Part B 녹음을 두 번 들을 수 있나요?

아니요. 녹음은 한 번만 나오므로 문제와 선택지를 먼저 읽어 두세요.

Part B 녹음은 제 직종에 관한 내용인가요?

꼭 그렇지는 않습니다. Listening은 모든 직종에 공통이며, 답하는 데 전문 지식은 필요하지 않습니다.

다음 연습 살펴보기

Flalingo는 OET를 운영하는 기관과 제휴 관계가 없으며 해당 기관의 추천이나 승인을 받지 않았습니다.

OET Listening Part B: 짧은 직장 녹음에서 목적, 핵심 메시지, 다음 행동을 찾는 법

이 글이 맞는 분

예시 학습 페이지 열기

단어 카드

대화

문장 형태

추가 연습

Model the strategy before practice

Choose and justify with evidence

Model the strategy before practice

After listening: full transcript

Choose and justify with evidence

Model the strategy before practice

After listening: full transcript

Choose and justify with evidence

Use the strategy in a new exchange

Part B에서는 무엇을 하나요?

주제는 목적이 아닙니다

핵심 메시지와 배경, 예시, 안심시키는 말

첫 단계, 조건, 예외

들어 보세요: 동료는 무엇을 해야 할까요?

Part B의 흔한 실수

15분 Part B 루틴

다음 단계

자주 묻는 질문

다음 연습 살펴보기

다음에는 무엇을 할까요?

Flai로 계속 연습하세요

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