OET Listening Part C: 화자의 견해, 이유, 예시를 따라가고 과장된 선택지를 걸러 내는 법

OET Listening Part C에서는 약 5분 길이의 녹음 두 개, 즉 발표나 인터뷰를 듣습니다. 많은 문제가 화자가 무엇을 생각하는지, 왜 그런지, 얼마나 강하게 말하는지를 묻습니다. 각 문장이 누구의 견해인지 따라가고, 의견이 바뀔 때 함께 붙는 한계에 주목하고, 예시가 어떤 요점을 뒷받침하는지 생각하세요. 그다음 주장을 과장하거나 뒤집거나 다른 사람의 견해로 바꿔 놓은 선택지를 걸러 내세요. 이 글은 영어가 중상급(B2) 이상인 간호사와 의사를 위한 글입니다.

이 글이 맞는 분

Part C 인터뷰 내용은 이해하는데도 의견과 태도 문제에서 점수를 잃는 간호사와 의사.
들은 단어를 가장 많이 반복한 선택지를 고르는 경향이 있는 수험생.
회의나 인계에서 동료의 견해도 정확히 전달해야 하는 전문가.
아직 이릅니다: 짧은 직장 녹음도 아직 어렵다면 Part B 가이드부터 시작하세요(아래 링크).
너무 쉽습니다: Part C 답이 이미 안정적이라면 OET Reading으로 넘어가 짧은 글 네 개에서 세부 정보 찾기부터 시작하세요(아래 링크).

예시 학습 페이지 열기

단어 카드

Personal · changing your mind

Tell me about a time you changed your mind about a new idea or procedure at work. What convinced you, and were there conditions?

Useful: ‘At first I was sceptical because…’ · ‘What changed my mind was…’ · ‘I’m in favour now, as long as…’

Professional practice · checking understanding

How do you check that a patient or colleague has really understood you, without making them feel tested?

Useful: ‘What I usually do is…’ · ‘Rather than asking “Do you understand?”, I…’ · ‘It depends on the person, but…’

Professional practice · plain language

Is plain language always the best choice with patients, or are there times when a professional term is more useful?

Useful: ‘In most cases…, although…’ · ‘A professional term can be useful when…’ · ‘The risk of simplifying too much is…’

Big idea · evidence and change

How much evidence should a team need before it changes the way it works? Is a small local trial ever enough?

Useful: ‘It isn’t proof, but it does suggest…’ · ‘I’d want to see… before…’ · ‘That depends on how risky…’

대화

Owen Maya, your team tried a new visitor-information sheet. What were your expectations before the trial?

Maya One colleague was very enthusiastic. She thought a single clear sheet would immediately reduce the number of questions at reception. I was less certain. We already had quite a lot of written information, so I wanted to know whether this version would actually help visitors find what they needed. I was not against the idea; I simply did not want the team to judge it by how tidy it looked on our desks.

Owen What did you notice once people began using it?

Maya The most useful change was with practical questions. Visitors could find where to wait, who to contact about a booking and where to ask for language support. Staff were still available, but the opening part of the conversation was sometimes easier because the visitor had a clearer starting point. That made me more positive about keeping it. It did not mean the sheet could deal with every concern. When somebody had several connected questions, a conversation was still needed.

Owen Did everyone interpret that result in the same way?

Maya Not quite. A few colleagues focused on the number of copies we handed out. I understood why that was easy to count, but distribution alone did not show whether the sheet had been understood. We found it more useful to ask what visitors could locate and what they still found unclear. One person might take a copy without reading it; another might use the same copy throughout a visit.

Owen What would you advise a team trying something similar?

Maya Treat the sheet as one part of communication, not a replacement for people. Keep the practical information concise, make it easy to ask for help and review the feedback. Our next step is to revise two headings that visitors sometimes confuse. I would not claim that the trial settled every question about written information. It gave us a useful local starting point and a way to notice where further explanation was needed.

문장 형태

1
Choose the words that complete the sentence from the article.
A colleague, Arjun Mehta, ______ time: fewer phone calls from patients who had forgotten what was said, and fewer repeated questions at the next visit.
정답과 해설 보기
expected the summaries to save
Expect + object + to-infinitive reports what someone believed would happen.
2
Choose the words that complete the sentence from the article.
The first results were mixed, and Helena ______ they were more interesting than she had expected.
정답과 해설 보기
admits
Admit (that) + clause reports something a person accepts, often reluctantly; deny would reverse her view, and refuse needs a to-infinitive.
3
Choose the words that complete the sentence from the article.
“Before the trial, I ______ both of those patients had understood,” she says.
정답과 해설 보기
would have assumed
Would have + past participle describes what would have happened in a past situation that did not happen (without the trial).
4
Choose the words that complete the sentence from the article.
Arjun, who had championed the idea from the start, was disappointed that the time saved was smaller than he ______.
정답과 해설 보기
had hoped
The past perfect (had hoped) refers to a hope that existed before the disappointing result.
5
Choose the words that complete the sentence from the article.
Two receptionists ______ many of the calls had simply moved.
정답과 해설 보기
argued that
Argue that + clause reports a view someone gives reasons for; argue to and argue about that are not used before a clause.
6
Choose the words that complete the sentence from the article.
She supports continuing the summaries, ______ the team reviews a sample of them every month and rewrites any heading that patients repeatedly misunderstand.
정답과 해설 보기
as long as
As long as introduces a condition: her support depends on the monthly review. As soon as is about time; as well as means ‘in addition to’.

추가 연습

Model the strategy before practice

Whose view is it?

Attribution matters even when the vocabulary sounds positive.
My colleague expected the new system to save time, but I was uncertain. The expectation belongs to the colleague; uncertainty belongs to the speaker.

A qualified change

A speaker can become more positive without claiming every problem is solved.
It helped with routine queries, although complex questions still needed discussion. The improvement is limited to a particular use.

Topic signals

Listen for a change of focus before linking a question to an answer.
Turning to the feedback tells you the next section is about responses, not the original plan.

Choose and justify with evidence

1
How did Maya initially differ from her colleague?
정답과 해설 보기
She was less confident that the proposed change would help
Her colleague expected an immediate improvement, while Maya wanted to see whether visitors could use the information in practice.
2
What changed Maya’s view?
정답과 해설 보기
Evidence that routine questions became easier to handle
She noticed visitors could locate basic practical details more easily, while some issues still required a conversation.
3
What does she recommend now?
정답과 해설 보기
Keeping the sheet alongside conversation and reviewing feedback
Her position is qualified: retain the useful sheet as one part of communication and continue reviewing what visitors find unclear.

Model the strategy before practice

Example as evidence

Ask what general point the example illustrates.
One visitor could repeat the time but not the location. This can illustrate partial understanding, rather than a problem with every date.

Reason versus result

A reason explains why a change was made; a result describes what happened afterward.
We revised the headings because people overlooked them. More people then found the right section. The overlooked headings are the reason.

Scope of a conclusion

A small local example supports a limited conclusion.
This trial helped our team identify confusing wording. It does not prove that the same wording will work in every setting.

After listening: full transcript

Maya Today I want to discuss a small change in how our centre checks that practical arrangements have been understood. The aim is not to test visitors or make them feel that they have failed. It is to notice whether our explanation has done its job, and to make room for questions before the person leaves.

Maya Here is an example from our training exercise. A visitor could repeat the correct date of an appointment, and the staff member assumed that everything was clear. When the visitor described where they planned to go, however, it became apparent that they had confused two buildings. Remembering the date had not meant understanding the whole arrangement. We used that example to discuss the limits of checking only one easily repeated detail.

Maya The team had often ended with a broad question such as whether everything was clear. That is a friendly question, but a short yes did not tell us much about what the person had understood. We tried a more specific invitation: asking the visitor to explain the practical plan in their own words, while making clear that we were checking our explanation. This sometimes revealed a point that needed another sentence or a simpler phrase.

Maya There was a concern that this would turn every exchange into a long interview. In our training discussions, the answer was to focus on what mattered for that situation. It might be the place and time, the person to contact or the way to request further help. We were not asking staff to go through a fixed list regardless of the visitor’s needs.

Maya That qualification is important. A respectful conversation depends on the person in front of you. Someone may already have explained their understanding naturally, while another person may want information in a different form or language. The useful principle is to make understanding visible enough to notice a problem, then respond appropriately. The example helps us think about communication; it is not a rule that one identical sentence must be used with everyone.

Choose and justify with evidence

1
Why does the speaker mention a visitor who repeated the correct date?
정답과 해설 보기
To show that repeating one detail does not prove complete understanding
The example contrasts correct recall of a date with misunderstanding of another practical detail.
2
Why did the team change the wording of its final question?
정답과 해설 보기
To invite visitors to explain their understanding more specifically
A broad yes/no question gave little information; a more specific invitation revealed what the visitor understood.
3
What is the speaker’s main qualification?
정답과 해설 보기
The approach should be adapted to the person and situation
The speaker rejects a rigid test-like script and emphasises respectful adaptation to the person’s needs.

Model the strategy before practice

A repeated keyword is not proof

The option must match the speaker’s whole claim.
The speaker mentions cost but says reliability was decisive. An option claiming cost was the only reason is unsupported.

Watch for overstatement

Always, completely and everyone can turn a limited observation into a false claim.
Some staff found it useful does not mean every member of staff preferred it.

Support and rejection

A strong explanation identifies both why the key fits and why the closest alternative does not.
The key preserves the condition if feedback remains positive. The alternative removes that condition and claims an unconditional decision.

After listening: full transcript

Maya Owen, why did your team try a shared administrative handover summary?

Owen The main issue was finding practical information consistently. One colleague might put a room change in an email, while another noted it only in a personal notebook. We were spending time asking where the latest detail had been recorded. We discussed cost, of course, but choosing the cheapest possible tool was not the main purpose. We wanted a clear place for the small set of details that several colleagues needed.

Maya Did that mean replacing the spoken handover?

Owen No. That was a concern raised at the beginning, and we tried to address it explicitly. The summary was intended to support a conversation, not remove it. A short written entry can show a practical change, but it cannot answer every follow-up question or explain every unusual circumstance. We still expected colleagues to speak to one another when clarification was needed.

Maya How did staff respond?

Owen The feedback was mixed in a useful way. Some colleagues liked being able to find the same headings each time. Others felt that two headings overlapped and were unsure where to put an update. That did not tell us that everyone preferred the new approach, but it also did not mean the whole idea had failed. It gave us specific information about what to revise. We asked for examples of confusing entries rather than just a vote for or against the template.

Maya What have you decided to do next?

Owen We will combine the two overlapping headings and continue the trial within the same team. After that, we will review whether colleagues can locate the information more easily. Only then will we consider whether a wider rollout makes sense. I would be cautious about presenting a local trial as a finished solution. The benefit is promising, but the next decision needs to depend on what the revised version actually helps people do.

Choose and justify with evidence

1
Why did the team choose a brief shared summary?
정답과 해설 보기
Because key administrative details were hard to locate consistently
The problem was inconsistent access to practical details; cost was discussed but was not described as the decisive reason.
2
How does Owen interpret the mixed staff feedback?
정답과 해설 보기
It identifies different needs that can guide a revision
He recognises both useful aspects and specific difficulties, treating feedback as evidence for changes rather than a simple unanimous verdict.
3
What decision has the team made?
정답과 해설 보기
Continue a revised trial and review it before a wider rollout
The decision is limited and conditional: revise the template, continue locally and review before considering wider use.

Use the strategy in a new exchange

How can you correct an overstatement politely?

I would put it more cautiously: some colleagues found it useful, but we still need to revise the part they found confusing.

One possible formulation; other coherent and accurate responses are welcome.

Transfer brief

Choose a neutral communication process such as a shared summary or a staff message template.
Give one benefit and one unresolved difficulty.
Recommend a next step with a clear limit or condition.
Practise correcting phrases such as everyone agrees or the problem is completely solved.

Two rounds

Plan your wording and priorities.
Speak naturally and respond to your partner’s question.
Exchange specific feedback and improve one part in a shorter retry.

이 단원 배우기

어떻게 배우고 싶나요?

계정이 있나요?

무료 계정은 한 단원을 계속 열어 둘 수 있습니다.

Part C에서 해야 할 일

Part C에는 약 5분 길이의 녹음이 두 개 있습니다. 보건의료 전문가가 발표를 하거나 인터뷰에 답합니다. 녹음마다 3지선다 문제가 6개 있고 녹음은 한 번만 나옵니다. 주제는 일반적이어서 전문 지식이 필요하지 않습니다.

문제는 화자의 의견, 태도, 이유, 또는 예시를 든 이유를 자주 묻습니다. 녹음이 시작되기 전에 각 문제가 누구에 관한 것인지 표시해 두세요.

누구의 견해인가요?

화자는 자기 견해를 말하기 전에 다른 사람의 견해를 자주 전합니다. 누구의 견해인지는 문법이 알려 줍니다.

“A colleague expected the summaries to save time.” expect + 목적어 + to부정사: 다른 사람의 기대일 뿐, 아직 화자의 견해가 아닙니다.
“Some staff argued that the form was too long.” 화자가 전하는 다른 사람의 주장입니다. 화자가 동의하는지 들어 보세요.
“I admit it took longer than we had hoped.” admit은 화자가 자기 입장에 불리한 점을 인정한다는 신호입니다.
“Most of us would have assumed it was simple.” would have + 과거분사: 그때 아마 했을 생각이며, 곧 바로잡히는 경우가 많습니다.
“I was less certain.” 이제 화자 자신의 견해입니다.

생각의 변화에는 대개 한계가 붙습니다

화자가 반대에서 찬성으로 한 번에 바뀌는 경우는 드뭅니다. 더 긍정적으로 바뀌면서 조건을 붙이고, 정답 선택지는 두 부분을 모두 담습니다. 먼저 전환을, 그다음 한계를 들으세요.

전환: “What changed my mind was…”, “That made me more positive about…”, “I’m in favour now, as long as…”.
한계: “That doesn’t mean…”, “although…”, “It isn’t proof, but it does suggest…”.
함께 쓰면: “At first I was sceptical. I’m in favour now, as long as we review it.”

들어 보세요: 누구의 견해일까요?

인터뷰 진행자가 한 직원에게, 팀이 방문객용 새 안내문을 시범 운영하기 전에 무엇을 기대했는지 묻습니다. 두 가지 견해를 한 번만 들어 보세요.

진행자 Maya, your team tried a new visitor-information sheet. What were your expectations before the trial?

인터뷰 대상자 One colleague was very enthusiastic. She thought a single clear sheet would immediately reduce the number of questions at reception. I was less certain. We already had quite a lot of written information, so I wanted to know whether this version would actually help visitors find what they needed. I was not against the idea; I simply did not want the team to judge it by how tidy it looked on our desks.

시범 운영 전에 그녀의 태도는 어땠나요?

나에게 맞는 방법으로 이 단원 배우기

예시는 무엇을 보여 줄까요?

Part C는 화자가 왜 예시를 드는지 물을 수 있습니다. 답은 예시가 뒷받침하는 요점이며, 그 요점은 대개 범위가 제한됩니다.

“One visitor repeated the correct date but went to the wrong building.” 요점: 세부 사항 하나를 따라 말했다고 해서 계획 전체를 이해했다는 증거는 아닙니다.
“We revised the headings because people overlooked them.” because는 변화의 결과가 아니라 이유를 말합니다.
“This trial helped our team find confusing words.” 한 팀에 관한 주장일 뿐, “서면 정보는 어디서나 효과가 있다”는 뜻이 아닙니다.

Part C의 흔한 실수

오답 선택지는 화자의 말을 그대로 가져오는 경우가 많습니다. 주장 전체를 확인하세요.

과장: “some staff found it useful”이 “everyone found it useful”이 됩니다. always, every, never 같은 단어에 주의하세요.
뒤집기: “we discussed cost, but it wasn’t the main reason”이 “the main reason was cost”가 됩니다.
잘못된 귀속: 동료의 견해나 화자가 거부한 견해가 화자 자신의 견해처럼 제시됩니다.
“seems”, “tends to”, “in our clinic” 같은 완곡 표현 놓치기: 정답 선택지는 이 한계를 유지합니다.
한국어에서는 “~라고 생각했다”, “~라고 했다”처럼 남의 생각을 전한다는 표시가 문장 끝에 오지만, 영어에서는 “she thought”, “they argued”가 대개 문장 앞에 옵니다. 문장의 시작을 놓치지 마세요.

20분 Part C 루틴

모의시험의 Part C 녹음 하나를 사용하세요.

3분: 문제를 읽고 각 문제가 누구에 관한 것인지 표시합니다.
5분: 녹음을 한 번 듣고 답합니다.
8분: 스크립트로 확인하며 근거에 밑줄을 긋고, 오답마다 이유를 적습니다: 과장, 뒤집기, 다른 사람의 견해, 단순한 예시.
4분: 화자의 최종 견해를 한계와 함께 소리 내어 말합니다: “She’s in favour, as long as…”.

다음 단계

스터디 파트너와 토론해 보세요. 팀이 일하는 방식을 바꾸기 전에 근거는 얼마나 필요할까요? 소규모 현장 시범 운영만으로 충분할 때가 있을까요? “It isn’t proof, but it does suggest…”를 사용해 보세요.

OET Reading은 같은 능력을 글로 평가합니다. 짧은 녹음이 아직 어렵다면 Part B로 돌아가세요.

자주 묻는 질문

OET Listening Part C는 몇 문항인가요?

12문항입니다. 녹음 두 개에 각각 3지선다 문제가 6개씩 있습니다. Listening 전체는 세 파트, 42문항입니다.

Part C 의견 문제를 왜 자꾸 틀릴까요?

고른 선택지가 다른 사람에게 해당하거나, 화자의 주장보다 강하거나, 요점이 아니라 예시에 관한 것인 경우가 많습니다.

Part C에 의학 지식이 필요한가요?

아니요. 주제는 보건의료 분야지만 모든 답은 화자가 말한 내용에서 나옵니다.

다음 연습 살펴보기

Flalingo는 OET를 운영하는 기관과 제휴 관계가 없으며 해당 기관의 추천이나 승인을 받지 않았습니다.

OET Listening Part C: 화자의 견해, 이유, 예시를 따라가고 과장된 선택지를 걸러 내는 법

이 글이 맞는 분

예시 학습 페이지 열기

단어 카드

대화

문장 형태

추가 연습

Model the strategy before practice

Choose and justify with evidence

Model the strategy before practice

After listening: full transcript

Choose and justify with evidence

Model the strategy before practice

After listening: full transcript

Choose and justify with evidence

Use the strategy in a new exchange

Part C에서 해야 할 일

누구의 견해인가요?

생각의 변화에는 대개 한계가 붙습니다

들어 보세요: 누구의 견해일까요?

예시는 무엇을 보여 줄까요?

Part C의 흔한 실수

20분 Part C 루틴

다음 단계

자주 묻는 질문

다음 연습 살펴보기

다음에는 무엇을 할까요?

Flai로 계속 연습하세요

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