İngilizce karar notu nasıl yazılır? B2 orta üstü seviye: toplantı kalıpları, miktar ifadeleri ve yeniden değerlendirme koşulu

Karar notu, toplantıya katılmayanlara neye karar verildiğini, kanıtın neyi göstermediğini, hangi daha büyük seçeneğin reddedildiğini ve hangi sonucun konuyu yeniden açacağını anlatır. Ondan önceki toplantıda da argümanı olgulara dayandıran (“If we look at the facts…”), kibarca itiraz eden (“I’m not convinced that…”) ve konuşmayı ilerleten (“Can we move on to…?”) kalıplara ihtiyacınız var. Bu konu B2 (orta üstü) seviyesindedir; karar toplantısı yöneten ya da kararı yazıya döken yöneticiler, ekip liderleri ve analistler içindir. Günde 10 dakika yeterli.

Bu yazı kimin için?

Maliyet, güvenlik ya da zaman sınırı altında ekibin seçenekler arasından seçim yaptığı toplantıları yöneten yöneticiler ve ekip liderleri.
Rakam sunan ve verinin neyi kanıtlamadığını açıkça söylemesi gereken analistler ve operasyon çalışanları.
Kararı toplantıda olmayanlar için, yani bir direktör, finans ekibi ya da etkilenen çalışanlar için yazıya döken herkes.
Henüz erken: Toplantıda görüş bildirmek ve görüş sormak hâlâ zor geliyorsa önce B1 seviyesinde, kanıta dayalı aday değerlendirmesi ve sonraki adım konusuyla başlayın.
Fazla kolay: Karar toplantılarını zaten rahatça yönetip yazıya döküyorsanız test puanlarıyla gözlenen görüşmelerin çeliştiği C1 seviyesindeki eğitim pilotu kararına geçin.

Örnek sayfaları açın

Kelime kartları

present evidence

ground an argument in observable facts

If we look at the facts, we’ll see that Friday accounts for 46 percent of late calls.

state consequence

connect an option to its likely result

If we open every evening, it’ll mean much more overtime unless we recruit.

give an opinion

mark a judgement as your view rather than a fact

In my opinion, the mixed model is the safest starting point.

respond

agree, qualify or disagree directly

I’m not convinced. The winter sample may contain too many disruption calls.

clarify

request detail or restate another speaker’s meaning

So what you’re getting at is a Friday trial with an emergency line on other days?

manage participation

set purpose, invite a view and protect a speaker’s turn

Today, I’d like to establish our trial model. Owen, could you start us off? Hang on, let’s hear his evidence.

manage progress

control time, move topic and record action

I don’t want to spend too long on this point. Can we move on to safety? Then let’s draw up some action points.

Konuşma

Maya Today, I’d like to establish which evening-service model we should test for twelve weeks. Let’s consider customer impact, staff safety and cost. Owen, could you start us off?

Owen If we look at the facts, we’ll see strong demand: 1,240 late calls in six weeks, and most were resolved without escalation. In my opinion, we should open until ten every day.

Maya I’m not convinced that the sample supports every day. Winter disruption may have created too many calls, and full opening costs €96,000 a year.

Owen The thing is, a Friday-only service could leave customers without help on other evenings.

Maya Could you give us some detail, please? Are you proposing staffed coverage or an emergency response on quieter days?

Owen What I mean is a staffed Friday service until ten and an emergency callback until eight on other weekdays. So that’s close to Priya’s €21,000 model.

Maya That limits both cost and fatigue. I don’t want to spend too long on the permanent model before we have summer information. Can we move on to measures?

Owen We should track call volume, resolution, missed connections, overtime and fatigue reports. If demand exceeds ten calls an hour on two non-Friday evenings, we review the hours.

Maya Agreed. Let’s draw up the action points: I’ll confirm the safety controls by Wednesday; you’ll prepare the rota and baseline by Friday; and we’ll review after week six and week twelve.

Cümle yapısı

singular countable

use a, an, the or one: a proposal, an option, the journey, one fact

We need a proposal with one clear review date.

plural countable

use many, too many, not many, a few, few, fewer or a number

We received fewer complaints but too many fatigue reports to ignore.

uncountable

use much, too much, not much, a little, little or less

There is too much overtime and very little reliable summer information.

both plural and uncountable

lots of, plenty of, more, most, some, enough, hardly any, any and no work with both classes

We have enough chairs and enough equipment, but hardly any spare time.

most versus most of the

most refers generally; most of the refers to a specific known group or amount

Most customers prefer quick answers; most of the customers in our winter sample called after a cancellation.

fewer versus less

use fewer with plural countable nouns and less with uncountable nouns

The mixed model needs fewer employees and less overtime.

a few versus few; a little versus little

a few and a little mean some; few and little emphasise that the amount is almost insufficient

We have a few options but little evidence about employee preferences.

Diğer alıştırmalar

Cedar Transit: read behaviour, not labels

Maya and Owen compare evidence and decision behaviours.

Cedar Transit must decide whether its customer helpline should remain open until 22:00. In a six-week test, 1,240 calls arrived after 18:00. Most concerned same-day cancellations; 71 percent were resolved without escalation. The test required 186 hours of overtime and received two fatigue reports, neither involving an incident.

At the review, Rosa worked through cost, safety and demand in a fixed order. She recommended a smaller permanent late team. Joel immediately supported full opening because the first week had produced grateful customer messages. After seeing the overtime total, he asked to compare more options. Priya said little during the debate but later proposed a rotating 20:00 service plus an emergency line. Tariq opposed any extension at first because the depot had never offered it. When the group showed that missed connections peaked on Fridays, he accepted a Friday-only trial.

Finance estimates annual costs of €96,000 for full opening, €54,000 for Rosa’s smaller team and €21,000 for Priya’s mixed model. The six-week sample includes winter disruption, so it may overstate normal demand. It contains no employee preference survey and no evidence about summer. The director needs a recommendation today, but implementation can be reviewed after twelve weeks.

Know what can be counted directly

countable items

product, colleague, suggestion, fact, journey, proposal and document can take a/an and plural -s

A proposal contains three suggestions and two supporting facts.

uncountable communication

information, advice, news and correspondence normally have no plural form and take a singular verb

The information is incomplete, and the advice was based on old news.

uncountable resources

money, equipment, software, accommodation and insurance are treated as masses or categories in their general meanings

The software is ready, but some equipment, suitable accommodation and travel insurance are still needed.

uncountable activities

travel and expenditure are normally uncountable when referring generally to activity or spending

Business travel has decreased, but travel expenditure is still high.

paper — material or document

paper is uncountable as material; a paper is a document, article or newspaper

We used less paper after moving the figures into a short briefing paper.

business — activity or company

business is uncountable as commercial activity; a business is an organisation

Business is improving, and three local businesses have extended their hours.

experience — knowledge or event

experience is uncountable as accumulated knowledge; an experience is one event

Her scheduling experience helped the team learn from two difficult customer experiences.

time — duration or occasion

time is uncountable as a resource; a time or times refers to an occasion

We have little time, but we have tested the emergency line three times.

Write the service director’s decision memo

Maya and Owen review the decision memo and its evidence charts.

Subject: Decision — twelve-week evening-service trial

To: Service operations and workforce planning

We have agreed to test a staffed Friday helpline until 22:00, with emergency callbacks until 20:00 on other weekdays. The six-week winter test recorded 1,240 late calls, and 71 percent were resolved without escalation. However, it required 186 overtime hours and produced two fatigue reports. There is very little summer information and no employee preference survey, so the evidence does not support permanent full opening.

Full daily opening would cost an estimated €96,000 a year. The selected mixed model is estimated at about €21,000 a year and preserves support on quieter evenings. Maya will confirm safety controls by Wednesday. Owen will prepare the rota, employee consultation and baseline figures by Friday.

We will review call volume, resolution, missed connections, overtime and fatigue at weeks six and twelve. If demand exceeds ten calls an hour on two non-Friday evenings, the steering group will reconsider staffed hours. Any safety incident will trigger an immediate pause and review.

Please send rota or safety objections to Maya by 16:00 Thursday.

Bu üniteyi öğren

Nasıl öğrenmek istersin?

Hesabın var mı?

Ücretsiz hesap bir üniteyi kalıcı olarak açar.

Önce kanıt, sonra itiraz

Bir ekip, on iki hafta boyunca hangi akşam destek hattı hizmetini deneyeceğini seçiyor. Dinleyin: Owen ne öneriyor, Maya neden ikna olmuyor? (Her gün saat ona kadar açık kalmayı; kış aksaklıkları talebi şişirmiş olabilir ve her gün açık kalmanın maliyeti yılda 96.000 €.)

Owen If we look at the facts, we’ll see strong demand: 1,240 late calls in six weeks, and most were resolved without escalation. In my opinion, we should open until ten every day.

Maya I’m not convinced that the sample supports every day. Winter disruption may have created too many calls, and full opening costs €96,000 a year.

Toplantı kalıpları: görüş savunmak, yanıt vermek, toplantıyı yönetmek

Hangi cümlenin olgu, hangisinin tahmin, hangisinin kendi görüşünüz olduğunu belli edin. İtiraz ederken kişiyi değil, kanıtı sorgulayın: “I’m not convinced that…” doğrudandır ama kaba değildir. Türkçedeki “hemfikir değilim” yapısı yüzünden “I’m not agree” demek kolaydır; “agree” bir fiildir: “I don’t agree.” Toplantı başkanı cevabı değil süreci yönetir ve her konuyu bir eylemle kapatır.

“If we look at the facts, we’ll see that Friday accounts for 46 percent of late calls.” – Kanıt sunmak
“If we open every evening, it’ll mean much more overtime unless we recruit.” – Sonucu belirtmek
“In my opinion, the mixed model is the safest starting point.” – Görüş bildirmek
“I’m not convinced. The winter sample may contain too many disruption calls.” – İtiraz etmek
“So what you’re getting at is a Friday trial with an emergency line on other days?” – Söyleneni netleştirmek
“Today, I’d like to establish our trial model. Could you start us off?” – Amacı söyleyip söz vermek
“I don’t want to spend too long on this. Can we move on to safety?” – Konuyu ilerletmek

Sayılabilen mi, sayılamayan mı: isme uyan miktar sözcükleri

Information, advice, news, evidence, equipment ve overtime sayılamaz: çoğul almaz, tekil fiille kullanılır, saymak için “a piece of” gibi bir birim ifadesi gerekir. Türkçede “bilgiler”, “tavsiyeler”, “haberler” dediğimiz için “informations” ya da “the news are” hatası çok yaygındır. Türkçedeki tek “daha az” İngilizcede ikiye ayrılır: çoğul isimle fewer, sayılamayan isimle less. “Few” ve “little” neredeyse yetersiz demektir. “Most” geneldir; “most of the” belli bir grubu gösterir.

“The mixed model needs fewer employees and less overtime.” – fewer + çoğul, less + sayılamayan
“We have a few options but little evidence about employee preferences.” – birkaç seçenek var, ama kanıt çok az
“Most customers prefer quick answers; most of the customers in our winter sample called after a cancellation.” – genel / belli bir örneklem

Kararların nasıl verildiğini anlatmak

Fiilleri isimleriyle birlikte öğrenin: weigh up the information (bilgiyi tartmak), consider all the options, get different perspectives, delay a decision until… Kişiliği değil davranışı anlatın: “She was methodical in this review” cümlesi “She is a methodical person” cümlesinden daha adildir.

Tartışın: Önemli kararlarda daha çok sistemli mi, sezgisel mi davranırsınız? Daha fazla veri bir ekibi daha akıllı değil de yalnızca daha yavaş yapabilir mi?

“I’ll delay my decision until the revised safety assessment arrives tomorrow.” – Kararı belli bir bilgi gelene kadar ertelemek

Bu üniteyi kendi yolunla öğren

Altı adımda karar notu

Adı belli tek bir okur kitlesi için 160–190 kelime yazın: finans maliyeti, etkilenen çalışanlar vardiya planını ve güvenliği görmek ister. Konu satırı: “Decision: twelve-week evening-service trial”. İki rakam yalnızca birlikte değişiyorsa “caused” değil, “is associated with” yazın.

Karar: “We have agreed to trial a staffed Friday helpline until 22:00, with emergency callbacks on other weekdays.”
Kanıt ve sınırları: “The winter test logged 1,240 late calls but needed 186 overtime hours, and summer data is missing.”
Reddedilen seçenek: “Full daily opening would cost about €96,000 a year, against €21,000 for the mixed model.”
Sorumlu ve tarih: “The service manager will confirm safety controls by Wednesday.”
Yeniden değerlendirme koşulu: “If demand exceeds ten calls an hour on two non-Friday evenings, we will reconsider staffed hours.”
Son tarih: “Please send objections to the service manager by 16:00 on Thursday.”

Sık yapılan hatalar

Bunlar argümanı ya da karar notunu zayıflatır:

“There were less complaints.” Doğrusu “fewer complaints”.
“We need more informations and advices.” Doğrusu “more information and advice”.
“Most of customers…” Genel için “Most customers”, belli bir grup için “most of the customers in our sample”.
“I’m not agree.” Doğrusu “I don’t agree” ya da “I’m not convinced”.
“We will review it later.” Ölçütleri, tarihleri ve koşulu yazın.

Günde 10 dakikalık pratik

Bu haftaki gerçek bir kararınızla çalışın.

3 dakika: Onunla ilgili bir kanıt, bir görüş ve kibar bir itiraz cümlesi söyleyin.
3 dakika: Kendi rakamlarınız için fewer, less, a few ve little ile dört cümle yazın.
4 dakika: Kararı, reddedilen seçeneği ve ölçülebilir bir yeniden değerlendirme koşulunu yazın.

Sonraki adım

Sırada fiyatı hatırlamakla satın almayı ayıran bir mağaza denemesi önerisi, ardından yalnızca deneme aşamasını onaylatan bir dış kaynak önerisi var.

Sık sorulan sorular

İngilizce karar notu nasıl yazılır?

Kararla ve kapsamıyla başlayın, temel rakamları ve sınırlarını yazın, reddedilen seçeneği belirtin. Sonra tarihli sorumlular, ölçülebilir bir yeniden değerlendirme koşulu ve itirazlar için son tarih ekleyin.

“Fewer” mı, “less” mi?

“Fewer” çoğul isimlerle (“fewer complaints”), “less” sayılamayan isimlerle (“less overtime”) kullanılır. Konuşmada çoğul isimle “less” diyen çoktur, ama raporda “fewer” daha güvenlidir.

İngilizce toplantıda kibarca nasıl itiraz edilir?

Kişiyi değil kanıtı sorgulayın: “I’m not convinced that the sample supports every day.” Sonra ayrıntı isteyin: “Could you give us some detail, please?”