From finding to recommendation in five lines
Observation, challenge, limit, narrower conclusion, test: each line is proportionate to the evidence.
Listen and answer: who was not interviewed? What is rejected, and what will be tested? (Night-shift staff; a national trait; an explicit contribution round.)
Maya Our interviews found that three teams treated silence as consent, but the local facilitators described silence as time to reflect.
Owen How broad was the sample?
Maya Eighteen managers across six regions; we did not interview night-shift staff.
Owen Then we should report a process mismatch, not a national trait.
Maya Agreed. I’ll recommend an explicit contribution round and test it in two workshops next month.
Say where a claim comes from and how sure you are
“According to” credits someone else without committing you; “I gathered from” admits an inference, so expect “How?” next. Always attach doubt to a reason.
- “From what I could see, every function had a chance to object.” (observation)
- “According to the local facilitator, silence allowed time to reflect.” (someone else’s account)
- “I gathered from the action logs that ownership was sometimes unclear.” (inference)
- “I have my doubts about generalizing from four meetings.” (doubt with its reason)
- “Two records were corrected afterwards, which makes me a bit wary.” (a fact linked to caution)
- “I wouldn’t go so far as to say the pilot succeeded, but the first result is useful.” (rejects the strong claim, keeps a weaker one)
Sample limits, cause and culture
Silence can mean agreement, time to think or unspoken doubt, so read the situation and keep an open mind before you form an opinion. Describe what people did and what the meeting format allowed, not what a nationality is like. And keep association apart from cause: four meetings cannot show that one method produced better results.
- Scope: “We interviewed eighteen managers across six regions and observed four meetings.”
- Exclusion: “The sample did not include night-shift staff or suppliers.”
- Process, not people: “These findings indicate a process mismatch rather than a fixed national trait.”
Tenses that show the research stage
Tense is a claim about status. The present perfect simple presents a finished stage; the continuous shows work still under way, so its result is not final. “Could” marks a possibility, “should” a reasonable expectation.
- “We have interviewed eighteen managers; we have been interviewing night-shift staff this week.” (result versus ongoing work)
- “We should widen the sample; we should have included suppliers initially.” (recommendation versus missed step)
- “The check could reduce disputes and should improve traceability.” (possible versus expected)
- “By June, we will have finished the interviews and will have been testing the check for eight weeks.” (completion versus duration)
The decision brief: 170–200 words in five moves
Every claim needs an observable basis, every gap should be visible, the request must be proportionate and each next step needs an owner and a deadline. When uncertainty matters, ask for a pilot, not a rollout.
- Findings: what you examined, how, and the main pattern.
- Limits: who was excluded and what the evidence cannot prove.
- Action: “We recommend testing an explicit consent check in two launch workshops next month.”
- Owners: who briefs the facilitators and who interviews the missing groups, by what date.
- Measure: “After the pilot, we will compare disputed decisions, follow-up corrections and participant feedback.”
Common mistakes
These make a report sound overconfident or careless:
- “The research proves …” after four meetings. Say “suggests” or “indicates”.
- “According to me, …” “According to” reports someone else’s view; for your own, say “In my view, …” or “I found it to be …”.
- “We have interviewed them last month.” A finished time takes the past simple: “We interviewed them last month.”
- “The evidences show …” “Evidence” is uncountable: “The evidence shows …”.
- “There is no point to generalize.” Say “There’s no point (in) generalizing.”
A 15-minute daily practice routine
Use a finding from your own work.
- 3 minutes: say it as something you saw, were told and inferred.
- 7 minutes: draft a 170–200-word decision brief in five moves.
- 3 minutes: argue aloud: should decisions stay open for written comments after a meeting? Use “If we weigh up the pros and cons, …”.
- 2 minutes: shadow the exchange line by line.
What comes next
Next comes a proposal to keep freelance analysts with a monthly retainer, then an approval-process proposal that ties expansion to audits.

