A change proposal in five lines
A manager proposes letting two regional teams approve routine purchases; a colleague raises the obvious risk. The reply accepts the concern and adds a control.
Listen: how long and how wide is the pilot, and what will be compared before expansion? (Six weeks, two regions; speed, reversed decisions and audit quality.)
Maya Today I’ll explain why we propose a six-week autonomy pilot in two regions.
Owen I understand the delay problem, but how will local teams interpret risk consistently?
Maya That concern is valid. We’ll standardize evidence fields and audit ten decisions each week.
Owen The pilot might reduce delay, but it could expose training gaps.
Maya Exactly. By the end, we will have compared speed, reversals and audit quality before deciding whether to expand.
Speculating responsibly: certainty and future forms
Nobody knows yet how a change will play out, so grade every prediction. Might and could mark open possibilities; be likely, certain or bound (+ to-infinitive) climb towards certainty. Probably and almost certainly go after will but before won’t.
Going to predicts from visible evidence; perfect forms tie the pilot to dates.
- “The pilot will probably improve speed but almost certainly won’t remove every error.”
- “Experienced teams are likely to adopt first; removing support is bound to increase risk.” (probable versus near-certain)
- “The missing fields show the team is going to need coaching.” (visible evidence)
- “By mid-June, the pilot will have processed six hundred requests.” (complete by a deadline)
- “By mid-June, both regions will have been testing delegation for six weeks.” (duration up to that point)
Separate speed from success: the language of evidence
If approvals take 36 hours but reviewers spend nine minutes per file, the delay is waiting time, not review effort: delegation can shorten the queue, but that does not prove decisions stay sound. Hard data comes from figures, soft data from opinions; a robust case cross-checks both.
- “Approval times provide hard data; reviewer interviews provide soft data.”
- “The control is effective; the nine-minute review is efficient.” (the right result versus little wasted effort)
- “The plan transforms the workflow and transfers low-risk authority.” (change completely versus move to someone else)
Acknowledge the concern before you advise
Show you understand the reasoning first; acknowledging is not agreeing. Then offer a proportionate solution, tentatively, and hold your position if the evidence supports it.
- “I can see where you’re coming from; speed alone is not enough.”
- “It might be worth agreeing one definition before Friday.”
- “Have you tried pairing each new reviewer with a central auditor?”
- “I still think you should cross-check five files from each region.”
Present it, then write it: 170–200 words in six moves
In the meeting, define terms and flag your main point: “By delegated approval, I mean local decisions below two thousand euros.” “And this is my key point: expansion depends on completeness, not speed alone.” Then circulate the written version.
- Request: “This proposal requests approval for a six-week pilot of local purchasing decisions below €2,000.”
- Problem: waiting time versus review effort, in figures.
- Prediction: one likely benefit, one uncertain effect.
- Controls and owners, with a start date.
- Limit: “The sample may not represent newer teams.”
- Gate and response: “We will decide on expansion only when audited completeness meets the threshold. Please comment by Friday.”
Common mistakes
These make a proposal sound overconfident or imprecise:
- “The pilot will reduce delay.” as a bare promise. Say “is likely to reduce”.
- “The pilot won’t probably remove every error.” Say “probably won’t”.
- “By June, we will process six hundred requests.” For completion by a deadline: “will have processed”.
- “More effective” when you mean faster. Faster means more efficient.
- “Approval time fell, so we should expand.” One metric is not success.
A 15-minute daily practice routine
Use a change you would like to make at work.
- 3 minutes: make three predictions about it, with might, likely to and will have.
- 7 minutes: draft a 170–200-word proposal in six moves.
- 3 minutes: argue aloud: are flatter organizations better for employees, or just cheaper? Start with “I can see where you’re coming from, but …”.
- 2 minutes: shadow the exchange line by line.
What comes next
Next: an incident record where this, that and it point to one clear thing, then recording a disagreement between teams with emphasis, not blame.

