Five fields that make a workspace agreement work
Picture a six-person design team and a four-person finance team sharing one studio. Designers need a project wall and lively morning discussion; Finance needs quiet for payroll checks. A good agreement gives each need a rule, covers calls, plans a review and names one owner.
- “Quiet work: Finance uses the quiet zone for Tuesday and Thursday payroll checks.”
- “Collaboration: Designers book the project wall from 10:00 to 12:00.”
- “Calls: Everyone uses headphones for individual calls.”
- “Review: Measure complaints and desk availability after one month.”
- “Owner and timing: The office manager shares the figures with both teams at the end of the month.”
Rules people can actually follow
Agreed arrangements usually take the present simple: “Everyone uses headphones for individual calls.” It sounds settled and neutral. “Must” sounds strict and suits safety rules; “should” sounds like advice and invites argument. Use the imperative for tasks (“Measure complaints after one month.”) and “will” for commitments.
A clear rule says who, what and when: “from … to …” for a time slot, “on Tuesdays and Thursdays” for a weekly pattern.
- Vague: “Designers can talk in the morning.” Clear: “Designers book the project wall from 10:00 to 12:00.”
- Vague: “Be quiet for Finance.” Clear: “Finance uses the quiet zone on Tuesdays and Thursdays for payroll checks.”
- Vague: “We check later.” Clear: “The office manager measures desk availability after one month.”
Evidence, limits and the decision
Separate the observation, the open problem and the decision. Use the past simple for the trial, the present for what is still true, “however” for the limit and “so” for the decision. Fewer complaints show the quiet rules helped; they say nothing about desks.
- Evidence: “Noise complaints fell from nine to two during the two-week trial.”
- Limit: “However, desk availability is still tight.” Here “tight” means only just enough.
- Decision: “So we will keep the quiet-zone and wall-booking rules.”
- Next check: “We will review desk capacity after one month.”
Agreeing the next step: a short conversation
Two colleagues decide what to do after the trial. The question puts evidence first; the answer pairs “keep” with “then review”: a decision plus a check. Useful follow-up: “What is still unresolved?”
Maya Which observed fact should guide our plan?
Owen Noise complaints fell from nine to two during the two-week trial.
Maya So what should we do next?
Owen Keep the quiet-zone and wall-booking rules, then review desk capacity after one month.
Present it in one minute and answer two questions
A one-minute presentation is about eight short sentences: situation, four rules, evidence and limit, owner and timing. Then expect two questions. “Why this rule?” needs evidence: “Because complaints fell from nine to two when we tested it.” “What happens next?” needs an owner and a time: “Our office manager will measure desk availability after one month.” Finally, turn one vague line, such as “Designers use the wall in the morning.”, into a timed booking.
- “The main evidence is …”
- “One problem remains: …”
- “We don’t know that yet, so we will …”
Common mistakes
Easy to make under pressure:
- “Complaints fell of nine to two.” Use “from … to …”.
- “Between 10:00 to 12:00.” Say “between 10:00 and 12:00” or “from 10:00 to 12:00”.
- “The trial solved the problem.” Claim only what you measured: “The trial reduced complaints, but desks are still tight.”
- “Owner: everyone.” Name one person and a date.
A 10-minute daily practice routine
Use a space you really share.
- 3 minutes: write the five fields, one sentence each.
- 2 minutes: write evidence, limit and decision with “from … to …”, “however” and “so”.
- 3 minutes: present for one minute aloud and record it.
- 2 minutes: answer “Why this rule?” and “What happens next?”, then rewrite your vaguest line.
- Weekly discussion question: “Should shared-office rules be strict, or should teams solve problems as they appear?”
What comes next
Next, propose a time-limited trial with terms, measures and a review date, or report finished and pending project work. At B2, compare options and recommend a plan.


