A brainstorm that delays judgement
A team brainstorms ways to cut packaging waste. Notice “Building on that”, the concession “Admittedly … but … might”, and criteria fixed before anyone judges.
Listen: which four criteria will the team use? (Recovery, emissions, customer effort and total cost.)
Maya Let’s collect ideas for reducing packaging waste before we judge feasibility.
Owen What if deliveries used reusable crates collected on the next visit?
Maya Building on that, customers could choose pooled collection days to reduce empty journeys.
Owen Admittedly, reverse logistics adds cost, but it might improve material recovery.
Maya Now let’s compare both ideas by recovery rate, transport emissions, customer effort and total cost.
Degree adverbs: strong, extreme and in between
Gradable adjectives such as promising take very, really or extremely; extreme ones such as vital or impossible take absolutely, completely or utterly, not very. In between, fairly is neutral, pretty informal and somewhat formal.
Quite varies: with ordinary adjectives it is lukewarm in British English and stronger in American English; with extreme adjectives it means “completely” (“quite impossible”). With an adjective and a noun, quite normally comes before a, rather after it.
- “The urban recovery figure is very promising indeed, but the rural evidence is extremely limited.”
- “A written carrier price is absolutely vital before rural expansion.”
- “It was a rather narrow trial, but it produced quite a useful recovery figure.”
Negative scope: not absolutely or absolutely not?
After not, a degree adverb such as very, really or absolutely usually softens the negative; before not, an adverb strengthens it. So you can doubt a claim yet firmly back the next step.
- “I am not absolutely convinced by the rural case.” (some doubt remains)
- “I am absolutely not rejecting another trial.” (firm)
- “The figure is not very reliable yet.” (a polite way to say unreliable)
- “I don’t really agree.” (soft) versus “I really don’t agree.” (strong)
Only, even and still: where the focus lands
In speech, only usually precedes the main verb; in careful writing, put it right before the word it limits. Even marks the unexpected and follows the first auxiliary; still before a negative auxiliary marks something overdue.
- “Only the urban group completed the trial.” (no other group did)
- “The team has verified only urban recovery.” (nothing else is verified)
- “Some customers had even returned crates before the next visit.” (unexpected)
- “The carrier still hasn’t sent a written price.” (overdue)
Evaluating an idea without closing it
Judge too early and people stop suggesting. These frames give a provisional view and name the evidence you need. Unfortunately softens a no, admittedly concedes a point, and frankly signals candour.
- “I would certainly need to know the written carrier price before rollout.”
- “Pooled collection is certainly worth thinking about.”
- “We should at least consider recyclable single-use packs for remote routes.”
- “In terms of recovery, I think the crate model has potential.”
The decision record in six moves
Write 170–200 words an outsider could act on. New case: a repair subscription recovered 74 percent of devices from thirty urban customers; rural costs are unknown.
- Result: “Recovery of 74 percent is quite encouraging for urban customers.”
- Boundary: “It does not yet show rural courier cost or partner-shop fees.”
- Decision: “We recommend a six-week comparison of two partner-shop clusters with home collection.”
- Owners: “Operations will record recovery; finance will collect courier and partner fees.”
- Stop condition: “If recovery in either cluster falls below 74 percent, or partner fees exceed courier cost per device, we will not expand.”
- Review: “We will review the results on 30 October.”
Common mistakes
These overstate a result or change your meaning:
- “a quite useful result” Normally: “quite a useful result”.
- “very vital” Vital is already extreme: “absolutely vital”, or just “vital”.
- “I’m absolutely not convinced” when you only have doubts. Use “not absolutely convinced”.
- “The trial proved the model works.” A small trial only suggests: “The trial suggests the model can work.”
- “Only we verified urban recovery.” That means nobody else did. Write “We verified only urban recovery.”
A 15-minute daily practice routine
Use a pilot or process from your own work.
- 3 minutes: write one claim three ways: confident, qualified (quite) and doubtful (not absolutely).
- 3 minutes: say both negative pairs aloud, stressing the adverb.
- 7 minutes: draft a decision record with a measurable stop condition.
- 2 minutes: argue aloud: should a company announce a trial before it has full cost data? Use “Admittedly, … but …”.
What comes next
Next: a training-pilot record where quiz scores and observed calls disagree.

