A four-paragraph plan
Each paragraph has one job; the conclusion grows from the middle two.
- Introduction: the situation and one genuine question, not a list of points. “Can a phone-first model make local services faster without shutting out the people who rely on them most?”
- Body 1: two developed advantages.
- Body 2: two disadvantages, such as exclusion or outages, as real counterarguments.
- Conclusion: a judgement drawn from both, usually with a condition. “On balance, phone-first booking is justified only if a staffed alternative remains.”
Develop every point in four moves
“Apps are convenient” is a label, not an argument. Build each point, for or against, in four moves:
- Claim and reason: “A phone-first system can shorten queues, because routine requests stop competing with complex cases.”
- Example: “A resident could renew a parking permit at night instead of taking time off work.”
- Limit: “This gain applies mainly to simple requests.”
- Counterexample, which tests the claim: “Yet a resident whose phone has been stolen cannot reach the service at all.”
Linking words that carry real logic
Choose each marker by its logical function:
- Furthermore or In addition: a new point, not a reworded one. “Furthermore, one emergency channel can reduce uncertainty.”
- Nevertheless or However: a real counterargument; nevertheless means “despite what I just accepted”. “Nevertheless, the same data may support a different interpretation.”
- Although or Even if: accept a point and limit it in one sentence. “Although monitoring may detect anomalies, it cannot explain every anomaly.”
- On the one hand … on the other hand: two linked sides of one issue. “On the one hand, alerts improve speed; on the other hand, they fragment attention.”
- On balance: a judgement drawn from the arguments above. “On balance, the trial should continue only under explicit safeguards.”
Conditions that make a conclusion defensible
After these linkers, use a present tense for the future, not will:
- Provided (that), or the more formal on condition that: a firm requirement. “Phone-first booking is justified provided that a helpline remains.”
- As long as: the condition is enough on its own. “Simple requests can move online as long as in-person help remains.”
- Unless: “if not”; it names the exception. “Unless the app works offline, it cannot be the only route.”
- Even if: the result stays the same either way. “Even if most residents prefer the app, keep the counter open.”
Defend your choices
A reviewer asks a writer to justify two choices. If you cannot explain yours this clearly, revise.
Owen What exact condition limits your support for phone-first services?
Maya I used provided that because the support depends on accessible alternatives.
Owen And why does nevertheless fit the next sentence?
Maya It introduces a remaining risk without cancelling the benefit I just accepted.
Noun + preposition pairs
Each noun has a fixed partner:
- advantage of: “the main advantage of a phone-first system”
- effect on: “its effect on older residents”
- lack of, need for: “a lack of coverage creates a need for offline procedures”
- reason for, solution to: “the reason for the change”, “a solution to long queues”
- increase in a thing, of an amount: “an increase in bookings”, “an increase of ten minutes”
- attitude to or towards, faith in: “attitudes towards digital services”, “faith in the system”
Common mistakes to revise
After drafting, revise at least four sentences:
- “The app is fast, nevertheless it excludes some residents.” Use a semicolon or a full stop: “The app is fast; nevertheless, it excludes some residents.”
- “Although the app is fast, but it excludes some residents.” One connector is enough: drop but.
- “It works provided that the helpline will stay open.” Use the present: “It works provided that the helpline stays open.”
- On the contrary rejects what was just said. For a second aspect, use on the other hand.
- Not “the reason of the change”: say reason for.
A 15-minute daily practice routine
Argue this aloud first: “Is convenience for most users a fair reason to make access harder for a few?”
- 3 minutes: play the six marker cards and say what each marker does.
- 4 minutes: develop one point in four moves.
- 4 minutes: end one argument three ways: provided that, unless, even if.
- 4 minutes: revise two sentences from yesterday’s draft.
What comes next
Next at C1: a proposal with stop conditions, an evidence-based art review, an essay linking film tourism to costs, or a balanced view of a difficult colleague.

