Read it once. Then take one role.
A complete Dutch exchange
Checking in at the city office+
Use polite u with an employee you do not know. Short, complete answers help the employee find the booking.
Goedemorgen. Ik heb om tien uur een afspraak voor mijn inschrijving.
Good morning. I have an appointment at ten for my registration.
Op welke naam staat de afspraak?
What name is the appointment under?
Op naam van Samira Khan. Wilt u ook mijn afspraakbevestiging zien?
It is under Samira Khan. Would you also like to see my appointment confirmation?
Ja, graag. Heeft u ook een geldig identiteitsbewijs bij u?
Yes, please. Do you also have valid identification with you?
Ja, hier is mijn paspoort. Moet ik nog ergens wachten?
Yes, here is my passport. Do I need to wait somewhere?
Neemt u plaats bij balie zes. U wordt zo geroepen.
Please take a seat near desk six. You will be called shortly.
Notice: Formal phrases such as neemt u plaats are routine service language.
Clarifying an address document+
The employee asks for evidence connected with the address. Confirm what you have and ask a narrow follow-up.
Heeft u een bewijs dat u op dit adres woont?
Do you have proof that you live at this address?
Ik heb mijn huurcontract meegenomen. Is dat voldoende?
I brought my tenancy agreement. Is that sufficient?
Ik kijk het even na. Woont u alleen op dit adres?
I will check that. Do you live alone at this address?
Nee, ik woon er met mijn partner. Moet mijn partner ook persoonlijk langskomen?
No, I live there with my partner. Does my partner also need to come in person?
Dat hangt van de aanvraag af. Ik schrijf op wat nog nodig is.
That depends on the application. I will write down what is still needed.
Dank u. Kunt u ook zeggen wanneer ik bericht krijg?
Thank you. Can you also say when I will receive a message?
Notice: Is dat voldoende? is a useful neutral check. Let the municipality decide what counts for your case.
Keep the structure. Change the detail.
Useful phrases
Ik heb een afspraak voor mijn inschrijving.
I have an appointment for my registration.
Add the time if you know it.De afspraak staat op naam van …
The appointment is under the name …
Op naam van is standard booking language.Welke documenten wilt u zien?
Which documents would you like to see?
Use u at a service desk unless invited to use je.Ik heb het origineel en een kopie bij me.
I have the original and a copy with me.
Bij me means with me.Is dit document voldoende?
Is this document sufficient?
Ask about one document at a time.Kunt u de volgende stap opschrijven?
Could you write down the next step?
A practical repair when spoken instructions are too fast.Repair the sentence
Common mistakes and clearer alternatives
Ik kom voor registreren.
Ik kom voor mijn inschrijving.
Jij moet mijn paspoort?
Wilt u mijn paspoort zien?
Wanneer ik krijg bericht?
Wanneer krijg ik bericht?
Make it fit your situation
Two useful adaptations
You did not understand
Pardon, kunt u dat iets langzamer herhalen?
Sorry, could you repeat that a little more slowly?
Pardon is concise and natural; add the exact word you missed if possible.Something is missing
Ik heb dat document vandaag niet bij me. Hoe kan ik het later aanleveren?
I do not have that document with me today. How can I submit it later?
This asks for procedure without assuming later submission is allowed.Your turn
Say a version that belongs to you
A 60-second city-office rehearsal
Say your appointment purpose, give one identifying detail, present one document and ask one next-step question.
- Say the greeting, appointment time and purpose in one breath.
- Spell your surname slowly, then say the address with postcode.
- Hold up an imaginary document and ask whether it is sufficient.
- Ask when or how you will receive the next message.
- Repeat once with a missing-document adaptation.
Common questions
Before you practise
Should I use u or je at the municipality?+
Start with u. If the employee uses je, you may mirror it, but staying with u is always workable.
Does this guide tell me which documents I need?+
No. Requirements depend on the municipality and your situation. Check your appointment confirmation and municipality website.
What if the employee switches to English?+
You can accept, or say: Ik wil graag Nederlands oefenen, maar graag in het Engels als iets belangrijk is.
Checked context
Sources
- When should I register with the Personal Records Database as a resident?
Checked 10 Sept 2026 · BRP registration is handled by the municipality; residents staying longer than four months register and receive a BSN.
- Moving from abroad (immigration)
Checked 10 Sept 2026 · A municipality-specific example of first registration instructions and the need to follow local document and appointment guidance.