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How to describe products and report a product test in English (A2–B1 pre-intermediate): product adjectives and the past simple

Two colleagues look at charts from a product test.

A2–B1 English for products and services: adjectives such as reliable, user-friendly and good value, degree words like very, quite and pretty, the past simple for test results and a five-part report with a limit and a next step.

Name the quality and give a reason: “The booking site is user-friendly: customers can change a date in two clicks.” To report a test, use the past simple and say who took part, what they chose and why: “Nineteen preferred Model B because it lasted longer.” Then state what the test can’t show and agree a next step. This A2–B1 (pre-intermediate) topic is for people who discuss products and report results to a manager. Ten minutes of practice a day is enough.

Who this is for

  • Product, sales and marketing staff who describe products and services to customers or colleagues.
  • People who run small tests, trials or surveys and report the results to a manager.
  • Anyone who wants to give an opinion about a product with a reason instead of “It’s good.”
  • Too early: if you can’t yet say what your company does, start with describing your company: head office, markets and figures (A2–B1).
  • Too easy: if you already report results with evidence and limits, move on to a B1 project update with finished work, pending approval and next actions.

Open the sample pages

Open the sample pages

Word cards

good value

worth the price paid

At forty euros, the repair plan is good value because it includes three call-outs.

reliable

working well without frequent problems

Owen recommends the reliable courier because it has delivered every order on time.

user-friendly

easy for people to use

The user-friendly booking site lets customers change a date in two clicks.

high quality

made or delivered to a very good standard

These high-quality headphones still sound clear after four years of daily use.

Conversation

Maya We tested two chargers with twenty-four staff volunteers.

Owen What did the research show?

Maya Nineteen preferred Model B because it lasted longer.

Owen Were there any limits?

Maya Yes. It was an internal test, not a market study.

Owen Then let's recommend B and state that limitation.

Language pattern

We tested two models.

finished past action

Model B lasted longer.

regular past -ed

Did users prefer it?

did + base verb

They didn't test the price.

didn't + base verb

More practice

Case: Products & services

Maya and Owen discuss the charger test results.

Northline's product team tested two portable chargers with 24 staff volunteers. Model A was lighter and easier to use; Model B lasted four hours longer and had a two-year warranty. Nineteen volunteers preferred Model B for business travel. The team recommends Model B, while recording that this is an internal test rather than a market study.

Discuss the case facts

Maya and Owen compare product information.

Maya Which charger should we recommend to frequent business travellers?

Owen I recommend Model B. Nineteen of the twenty-four volunteers preferred it, and its battery lasted four hours longer.

Maya That sounds promising. Is there any reason to be careful?

Owen Yes. It was only an internal test, so we should run a small customer trial before the launch.

Rehearse form and meaning

Maya and Owen compare product information.

Maya Did the team test both chargers with customers?

Owen No, they didn't test them with customers. They tested them with twenty-four staff volunteers.

Maya What did the volunteers prefer?

Owen Nineteen volunteers preferred Model B because it lasted longer.

Maya Good. What should the team do next?

Owen They should test Model B with customers before they launch it.

Giving a research report

We tested two chargers with twenty-four staff volunteers.
What did the research show?
Nineteen preferred Model B because it lasted longer.
Were there any limits?
Yes. It was an internal test, not a market study.
Then let's recommend B and state that limitation.

Create a research report

Maya and Owen discuss the charger test results.

RESEARCH REPORT

Situation: Our product team tested two portable chargers with 24 staff volunteers.

Key facts: Model A was lighter and easier to use. Model B lasted four hours longer, had a two-year warranty and was preferred by 19 volunteers.

Decision or result: We recommend Model B for business travellers. This was an internal test, not a market study.

Owner: Owen

Next step and deadline: Owen will run a small customer trial of Model B by the end of May, before the launch.

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Adjectives that name the quality

“Good” and “nice” say very little. Name the quality, then add a fact that proves it. British English usually says “It’s good value”, without “a”.

  • reliable (works without frequent problems): “The courier is reliable: every order arrived on time.”
  • user-friendly (easy to use): “The booking site is user-friendly: customers can change a date in two clicks.”
  • good value (worth the price): “At forty euros, the repair plan is good value.”
  • high quality (made to a very good standard): “These headphones are high quality. They still sound clear after four years.”

How strong? very, quite, pretty, extremely

Degree words go before the adjective. “Very” and “really” make it stronger; “extremely” is stronger still. “Quite” and “pretty” mean “fairly”, and “pretty” is informal, so keep it out of written reports. In British English, “quite good” usually means fairly good, not very good. “Totally” means completely: “totally different”. Watch the article: “a very reliable courier”, but “an extremely reliable courier”.

  • “The medical scanner must be extremely reliable.”
  • “The new expenses app is quite user-friendly.”
  • “The basic support package is pretty good value.”

The past simple for test results

A finished test takes the past simple. Regular verbs add -ed: tested, lasted, preferred. Questions use “Did” and negatives “didn’t”, followed by the base verb. Common irregular report verbs: found, chose, took part.

The -ed ending adds a syllable only after a t or d sound: test-ed, last-ed, but not in “preferred” or “asked”. For advice, switch to the present: “Nineteen preferred Model B, so we recommend it.”

  • “We tested two models.” – a finished action
  • “Model B lasted longer.” – regular -ed
  • “Did users prefer it?” – did + base verb
  • “They didn’t test the price.” – didn’t + base verb

A result, a limit and a recommendation

A good spoken report answers the obvious questions first: who took part, what they preferred and why, and what the test can’t show. Listen, then report a test from your own work in the same order.

Maya We tested two chargers with twenty-four staff volunteers.

Owen What did the research show?

Maya Nineteen preferred Model B because it lasted longer.

Owen Were there any limits?

Maya Yes. It was an internal test, not a market study.

Owen Then let's recommend B and state that limitation.

Showing interest in a colleague’s results

Short reactions keep the speaker talking. Let your voice rise on “Really?”; said flat, it can sound bored. Then ask about the evidence.

  • “Really?”
  • “That sounds useful.”
  • “How did the users respond?”
  • “What happened next?”
  • “Were there any limits?”
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A five-part test report

Keep numbers exact: “four hours longer” compares the models; it is not the battery life. Staff volunteers are not customers, so the limit goes into the decision.

  • Situation: “Our product team tested two portable chargers with 24 staff volunteers.”
  • Key facts: “Model A was lighter and easier to use. Model B lasted four hours longer, and 19 volunteers preferred it.”
  • Decision or result: “We recommend Model B for business travellers. This was an internal test, not a market study.”
  • Owner: one named person, not “the team”.
  • Next step and deadline: “Run a small customer trial of Model B by the end of May, before the launch.”

Common mistakes

These weaken a report:

  • “Did users preferred it?” After “did”, use the base verb: “Did users prefer it?”
  • “They didn’t tested the price.” Same rule: “They didn’t test the price.”
  • “The price is cheap.” Say “The price is low” or “It’s good value”; “cheap” can suggest poor quality.
  • “Customers prefer Model B.” Your evidence came from staff: “Nineteen of our twenty-four volunteers preferred Model B.”

A 10-minute daily practice routine

Goal: report a small test or choice in one minute, out loud.

  • 2 minutes: describe a product you used this week with two adjectives, a degree word and a reason.
  • 3 minutes: say a past simple statement, question and negative about a recent change at work.
  • 2 minutes: play the conversation above and repeat each line.
  • 3 minutes: give a five-part spoken report on a test or decision from your work.

What comes next

Next, use the same order for people and plans: sharing urgent calls, then a visitor schedule with several hosts. At B1, a project update separates finished work, pending approval and next actions.

Frequently asked questions

What is the difference between cheap and good value?

“Cheap” means low in price and can suggest low quality. “Good value” means worth the price; it is always positive, and an expensive product can be good value too. For a neutral low price, say “affordable”.

Is it “high quality” or “high-quality”?

Before a noun, use a hyphen: “a high-quality product”. After “be”, it usually has none: “The product is high quality.” “User-friendly” keeps its hyphen in both positions.

How do I state the limits of a test in English?

Add one short sentence after the result, such as “It was an internal test, not a market study.” Then add the next step: “We will run a small customer trial before the launch.”

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What comes next?

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