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TOEFL iBT Listening “Listen to a Conversation”: how to follow the plan, its conditions and who does what

Two adults discuss a practical plan at a community event desk.

How to answer TOEFL iBT “Listen to a Conversation” questions in the format introduced in 2026: track the goal, obstacle and plan, tell a suggestion from a commitment, keep a backup tied to its condition and notice changes of attitude. For candidates at B1 and above.

In the TOEFL iBT “Listen to a Conversation” task you hear a short conversation between two people, once, and answer multiple-choice questions about it. Many of these conversations are practical: a goal, an obstacle, then a plan. Keep four things apart: what is only suggested, what is agreed, who takes each task, and what happens only if a condition is met. This guide follows the TOEFL iBT format introduced in 2026 and suits candidates at intermediate (B1) level and above.

Who this is for

  • Candidates preparing for the TOEFL iBT format introduced in 2026 who follow everyday conversations but lose points on plans and next steps.
  • Listeners who understand every line, yet answer “What will the man do?” with something the woman offered, or with a backup that happens only if the first plan fails.
  • Students who also want to report group decisions clearly in English: who suggested what, who agreed and who is responsible.
  • Too early: if you often lose track of who said what in a short exchange, start with choosing a response to one short spoken prompt (links below).
  • Too easy: if you can summarise a conversation’s plan, its conditions and each person’s task after one hearing, move on to announcements and academic talks (links below).

Open the sample pages

Open the sample pages

Word cards

Personal · group projects

Think of a group project you took part in. Did everyone do their share? What made the difference?

Useful: ‘One person offered to…, but…’ · ‘In the end, we agreed that…’ · ‘Looking back, we should have…’

Campus and society · teams at work

Should every task at work have one named owner, or does that make people less willing to help each other?

Useful: ‘Having one owner means that…’ · ‘On the other hand, people might…’ · ‘In my experience, teams work best when…’

Conversation

Maya We need somewhere quiet to record our project introduction.

Owen The small study room is free, but its ventilation system is rather noisy.

Maya Then being free isn’t enough. We need a place where our voices will be clear.

Owen We could ask to use the meeting room after the staff session ends.

Maya Good idea. I’ll check when they finish before we move the equipment.

Language pattern

  1. Choose the words that complete the sentence from the passage.

    One student suggests ______ a room.

    Show answer and explanation

    booking

    Suggest is followed by the -ing form (or a that-clause), never by to + verb.

  2. Choose the words that complete the sentence from the passage.

    Another agrees ______ a room is necessary.

    Show answer and explanation

    that

    Agree that + clause reports an opinion; agree to + verb reports a commitment.

  3. Choose the words that complete the sentence from the passage.

    If the library is full, Jonas ______ ask the department office.

    Show answer and explanation

    will

    A backup plan uses the first conditional: if + present simple, will + base verb.

  4. Choose the words that complete the sentence from the passage.

    For this reason, many teachers now ask student groups ______ who agreed to do what at the end of every meeting.

    Show answer and explanation

    to record

    Ask + person + to + base verb reports a request: ask student groups to record.

  5. Choose the words that complete the sentence from the passage.

    For this reason, many teachers now ask student groups to record who agreed ______ what at the end of every meeting.

    Show answer and explanation

    to do

    Agree to + base verb reports a commitment to act.

  6. Choose the words that complete the sentence from the passage.

    Yet roles have limits, and some researchers warn ______ treating them as a complete answer.

    Show answer and explanation

    against

    Warn against + -ing tells people not to do something.

  7. Choose the words that complete the sentence from the passage.

    In any planning conversation, the key question is not only what the group decided, but who agreed to do it, by when, and what ______ if the first plan fails.

    Show answer and explanation

    happens

    In an embedded question, what is the subject, so there is no auxiliary: what happens if…

More practice

Track the Goal and the Obstacle — worked model

Two adults discuss a practical plan at a community event desk.

Maya We need somewhere quiet to record our project introduction.

Owen The small study room is free, but its ventilation system is rather noisy.

Maya Then being free isn’t enough. We need a place where our voices will be clear.

Owen We could ask to use the meeting room after the staff session ends.

Maya Good idea. I’ll check when they finish before we move the equipment.

Listen for the main information

  1. What do the speakers need to prepare?

    Show answer and explanation

    Forty handouts for a noon briefing

    Maya states that forty volunteer handouts are needed before the noon briefing.

  2. What is the immediate equipment problem?

    Show answer and explanation

    The colour printer keeps jamming

    Owen says the colour printer jams, while the downstairs black-and-white machine works.

  3. Why is Maya initially unsure about black-and-white printing?

    Show answer and explanation

    The map uses colour to distinguish activity areas

    Maya worries that people could confuse areas when the map’s colours disappear.

Listen for relationships and next steps

  1. What solution does Owen suggest?

    Show answer and explanation

    Add area names and different border patterns

    Names and border patterns preserve distinctions without depending on colour.

  2. What will Owen do before printing all the copies?

    Show answer and explanation

    Check the revised map and print one sample

    Owen agrees to check labels and print a sample before the full run.

  3. What priority does Maya express at the end?

    Show answer and explanation

    Clear information before the approaching briefing

    She explicitly values a readable map over colour because the briefing is close.

Review the recording and transfer the skill

Maya The volunteer handouts need to be ready before the briefing at noon. We need forty copies.

Owen I tried the colour printer, but it keeps jamming. The black-and-white machine downstairs is working.

Maya That could work, except the map uses different colours for the activity areas. Without those colours, people might confuse the areas.

Owen Could we add a name and a different border pattern to each area? Then the map would still make sense in black and white.

Maya Yes, that would be clearer. I’ll change the map now. Could you check the revised version before we print all forty copies?

Owen Of course. I’ll check the labels and print one sample first. If the sample is clear, we can use the machine downstairs.

Maya Great. A readable map matters more than a colourful page, especially with the briefing so close.

Your open task

  • Summarise the goal, obstacle and solution without reading the transcript aloud.
  • Explain why the solution preserves the purpose of the handout.
  • Negotiate a different practical problem with your teacher, including a clear next action.

Notice Attitude Without Taking Every Word Literally — worked model

Two adults discuss a practical plan at a community event desk.

Owen I was worried our interview would sound too formal.

Maya The opening question helped. It gave the guest a chance to talk about a familiar experience.

Owen Yes, the conversation felt much more natural after that.

Maya We still need clearer follow-up questions, though.

Owen I agree. A relaxed opening doesn’t solve every problem.

Listen for these relationships

  • Was worried marks an earlier concern; felt more natural signals improvement.
  • Still and though introduce a remaining limitation.
  • The speakers agree on progress without claiming that the work is perfect.
  • Listen across the exchange rather than assigning one attitude from the first sentence.

Listen for the main information

  1. How does Maya initially react to the proposal?

    Show answer and explanation

    She is concerned that another survey could create too much work

    Her opening response worries about collecting more feedback than the team can act on.

  2. Why does Owen mention the number of questions?

    Show answer and explanation

    To show that the form is short and manageable

    Only four questions addresses Maya’s concern about an overly long survey.

  3. What does Maya clarify about her first reaction?

    Show answer and explanation

    She thought Owen meant another long questionnaire

    Maya says she had assumed a long questionnaire was being proposed again.

Listen for relationships and next steps

  1. What does Owen suggest doing with the comments?

    Show answer and explanation

    Look for repeated concerns

    He proposes finding repeated concerns rather than treating every comment as its own project.

  2. What does Maya mean by Collecting them is the easy part?

    Show answer and explanation

    Reading and using the comments will require planning

    The statement emphasises the later work of reviewing feedback, which is why she asks who will do it.

  3. What is the final agreed plan?

    Show answer and explanation

    Try the form for a week and discuss the organised themes next Friday

    They agree to a one-week trial; Owen will organise comments for a discussion next Friday.

Review the recording and transfer the skill

Owen I’ve drafted a feedback form for people using the new study area. Could you look at it?

Maya Another survey? We might spend longer collecting feedback than fixing the problems people tell us about.

Owen I understand the concern, but this one has only four questions. Two ask about noise and lighting, one asks when people usually visit, and the last leaves space for a suggestion.

Maya Four questions is more manageable. I thought you were proposing a long questionnaire again.

Owen No. We can leave the cards near the exit for a week and look for repeated concerns, rather than treating every comment as a separate project.

Maya That makes sense. Let’s try it for one week, but decide in advance who will read the cards. Collecting them is the easy part.

Owen I’ll organise the comments, and we can discuss the main themes together next Friday.

Your open task

  • Explain how Maya’s position changes and identify the language that shows it.
  • Restate her final concern in direct, non-figurative language.
  • Discuss a small improvement project with your teacher and agree how feedback would be used.

Keep Conditions and Responsibilities Separate — worked model

Two adults discuss a practical plan at a community event desk.

Maya Can you bring the display boards to the hall?

Owen Yes, if someone can unlock the store cupboard first.

Maya I’ll ask reception for the key. If the receptionist is away, I’ll call the building manager.

Owen Then I’ll wait by the cupboard. There’s no point carrying the empty stands over yet.

Listen for these relationships

  • Owen’s agreement depends on access to the cupboard.
  • Main action: Maya asks reception for a key.
  • Backup action: call the manager only if the receptionist is away.
  • Do not turn a conditional backup into something that has already happened.

Listen for the main information

  1. What timing problem do the speakers face?

    Show answer and explanation

    The usual room opening leaves little time to test the microphone

    The room normally opens at 10:45 and the event starts at 11, leaving only fifteen minutes for testing.

  2. Which option do they prefer to try first?

    Show answer and explanation

    Ask for the room to be unlocked at 10:15

    They agree to try early access before changing the advertised start time.

  3. Why does Owen prefer to keep the eleven o’clock start?

    Show answer and explanation

    Attendees have already planned around that time

    Owen says people have already arranged to come at eleven.

Listen for relationships and next steps

  1. What is Maya’s role if early access is granted?

    Show answer and explanation

    Meet the guest while Owen tests the microphone

    The agreed division is Maya collecting the guest and Owen testing the microphone.

  2. What should Owen do if early access is refused?

    Show answer and explanation

    Phone Maya before she leaves for the station

    Maya asks for a call before departure so she can consult the coordinator about another room.

  3. Which action has not yet been agreed?

    Show answer and explanation

    Changing the discussion’s start time

    Maya explicitly says not to announce a new start time unless they agree on one.

Review the recording and transfer the skill

Maya Our guest reaches the station at ten forty, and the discussion begins at eleven. I can meet her, but the microphone still needs testing.

Owen I can test it if we can get into the room early. The usual opening time is ten forty-five.

Maya That leaves very little time. We could delay the discussion, or ask the building team to unlock the room at ten fifteen.

Owen Let’s try early access first. People have already arranged to come at eleven, so I’d rather keep that time.

Maya Agreed. Please call the building team now. If they can unlock it early, you can test the microphone while I collect the guest.

Owen And if they can’t?

Maya Phone me before I leave for the station. I’ll ask the event coordinator whether another room is available. Don’t announce a new start time unless we agree on one.

Owen Understood. I’ll check access first and let you know the result.

Your open task

  • Give a short briefing that separates the main plan, the condition and the backup.
  • Explain each person’s responsibility in your own words.
  • Negotiate a new plan with your teacher and include one clear if-condition.

Reporting plans and commitments in the passage

  1. Choose the words that complete the sentence from the passage.

    One student suggests ______ a room.

    Show answer and explanation

    booking

    Suggest is followed by the -ing form (or a that-clause), never by to + verb.

  2. Choose the words that complete the sentence from the passage.

    Another agrees ______ a room is necessary.

    Show answer and explanation

    that

    Agree that + clause reports an opinion; agree to + verb reports a commitment.

  3. Choose the words that complete the sentence from the passage.

    If the library is full, Jonas ______ ask the department office.

    Show answer and explanation

    will

    A backup plan uses the first conditional: if + present simple, will + base verb.

  4. Choose the words that complete the sentence from the passage.

    For this reason, many teachers now ask student groups ______ who agreed to do what at the end of every meeting.

    Show answer and explanation

    to record

    Ask + person + to + base verb reports a request: ask student groups to record.

  5. Choose the words that complete the sentence from the passage.

    For this reason, many teachers now ask student groups to record who agreed ______ what at the end of every meeting.

    Show answer and explanation

    to do

    Agree to + base verb reports a commitment to act.

  6. Choose the words that complete the sentence from the passage.

    Yet roles have limits, and some researchers warn ______ treating them as a complete answer.

    Show answer and explanation

    against

    Warn against + -ing tells people not to do something.

  7. Choose the words that complete the sentence from the passage.

    In any planning conversation, the key question is not only what the group decided, but who agreed to do it, by when, and what ______ if the first plan fails.

    Show answer and explanation

    happens

    In an embedded question, what is the subject, so there is no auxiliary: what happens if…

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What the task asks you to do

Two people, often students or colleagues, discuss a practical matter. The recording plays once, and questions can ask about the problem, a detail, an attitude or the next step. Hold three labels in mind:

  • Goal, stated precisely: a place quiet enough to record is not the same as an empty room.
  • Obstacle: what blocks the obvious solution, often after but, except or the problem is.
  • Plan: what they settle on, who does each part and under what condition.

Try one: a free room that is not quiet enough

Listen once, as in the test, and label the goal, the obstacle and the plan.

Maya We need somewhere quiet to record our project introduction.

Owen The small study room is free, but its ventilation system is rather noisy.

Maya Then being free isn’t enough. We need a place where our voices will be clear.

Owen We could ask to use the meeting room after the staff session ends.

Maya Good idea. I’ll check when they finish before we move the equipment.

What task does Maya take on?

Suggestion, agreement or commitment?

An idea is not a decision, and a decision is not a finished action. Sort each line by its language:

  • Suggestion: “We could ask…”, “Why don’t we…?”, “How about…?”
  • Agreement: “Good idea.”, “That makes sense.”, “Agreed.”
  • Commitment: “I’ll check when they finish.” Will used for a decision made while speaking marks a new promise.
  • Request: “Please call the building team now.” It becomes the other person’s task once accepted.
  • Not agreed: “Don’t announce a new start time unless we agree on one.”
  • Reporting it: “He suggested asking for the room” (suggest + -ing), “She agreed to check the time” (a commitment), “They agreed that a room was necessary” (an opinion).

Main plan, condition and backup

A backup usually takes the first conditional (if + present simple, will + base verb) and happens only if the condition comes true:

  • Main action: “I’ll ask reception for the key.”
  • Backup: “If the receptionist is away, I’ll call the building manager.” Nobody has called yet.
  • A conditional yes: “Yes, if someone can unlock the store cupboard first.”
  • Roles tied to an outcome: “If they can unlock it early, you can test the microphone while I collect the guest.”
  • Unless means if not: no new start time “unless we agree on one”.
Learn this unit your way

When a speaker changes position

A first reaction is not always the final one, so listen across the whole exchange:

  • Softened doubt: “Another survey?” sounds like an objection; once the form proves short, the same speaker says, “Four questions is more manageable.” Her concern was workload.
  • Remaining limit: still and though mark what is not fixed yet: “We still need clearer follow-up questions, though.”
  • Implied meaning: “Collecting them is the easy part” means that reading and using the comments still needs a plan.

Typical mistakes

Wrong choices often repeat words you heard but attach them to the wrong person or moment. If your first language allows “suggest someone to do”, practise “She suggested booking a room” instead.

  • Treating “We could ask…” as a decision.
  • Turning a backup into the main plan.
  • Giving a task to the wrong speaker: listen for I, you and we.
  • Assuming “I’ll check” means the check is done.

A 15-minute practice routine

Use practice conversations that come with a transcript:

  • Listen once and answer before any replay.
  • On a second listen, note who does what, under what condition.
  • In the transcript, underline suggestions, commitments, if and unless, and find the line behind each answer.
  • Summarise the plan aloud with suggested, agreed to and will.

Next step

When you can brief someone on the plan after one hearing, move on to announcements and academic talks. For speaking practice, discuss: “Should every task at work have one named owner?”

Frequently asked questions

What is “Listen to a Conversation” in TOEFL iBT?

A Listening task in the TOEFL iBT format introduced in 2026: you hear a short conversation between two people once and answer multiple-choice questions about it.

How do I answer “What will the speaker do next?” questions?

Find the line where that speaker takes on a task (“I’ll…”) or accepts a request. Ideas only suggested and conditional backups are common wrong choices.

Why do I miss TOEFL conversation questions when I understood every word?

A wrong choice often reuses words from the recording but changes who acts, when or under what condition.

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