May I cancel my reservation?
Do you follow a book in the lessons?
I can't enter the lesson. Why?
What will I talk about with the tutors?
How can I join the lesson?
Are the lessons conducted one-on-one or in groups?
Are the lessons live?
What is the duration of the lessons?
What program should be installed on my computer to join in the lesson?
How many hours in advance can I make a lesson reservation?
How can I make a lesson reservation?
What can I do if I can not find a suitable reservation for myself?
If I cancel my reservation, will I lose my lesson credit?
How can I join the lesson?
The tutor did not join the lesson. What should I do?
I experienced a technical problem during the lesson. What should I do?
If the tutor ends the lesson early, what should I do?
Where can I access the results of my lesson disputes?
How is the progress of the lesson topics? Are there any books being followed in the lessons?
What is Flalingo?
What sets Flalingo apart from other English learning platforms?
I don't know any English at all. Is Flalingo suitable for beginners?
Is it mandatory to have a computer to join the lessons? Can I participate from my phone?
How will an education consultant assist me?
Does Flalingo have a mobile application?
How can I download the Flalingo application?
Will my company be able to receive the invoice on behalf of the company as my company will make the payment?
How can I test my connection and fix the connection problems?
Which web browsers work best with Flalingo?
What timezone is my reservation in?
Where are my emails from Flalingo?
How do I reset my password?
My camera isn't working in Google Chrome or Safari. What can I do?
Which time zone are the hours I see in the system and my reservation based on?
How can I test my connection?
What browser should I use to get the best performance on Flalingo?
What should I do if I forgot my password?
Where are the emails from Flalingo located?
How can I take the trial lesson?
What is the content of the trial lesson?
Why is the trial lesson paid?
Can I join the trial lesson immediately
How can I reserve the trial lesson?
How can I choose the most suitable tutor for the trial lesson?
How can I subscribe?
What are the subscription options?
How can I choose the most suitable subscription for myself?
I want to take lessons for my child. Are the prices different?
What are the payment methods available?
I am getting an insufficient balance error when trying to make a payment with my virtual credit card/credit card. What should I do?
What is payment with a payment link?
I want to change my subscription. How can I do that?
Can I cancel my subscription?
Can I try it before subscribing?
Is it possible to freeze my subscription?
I don't want to get a standard subscription. Can I get a customized subscription?
I don't want my subscription to renew automatically. How can I disable automatic renewal?
How can I calculate my total lesson rights?
When do my weekly lesson rights renew?
Will unused lessons carry over to the next week?
Who teaches at Flalingo?
What is the AI-supported tutor algorithm? How does it work?
How can I choose the most suitable tutor for myself?
Can I have lessons with the same tutor consistently?
Can I change my tutor whenever I want?
How do I update my pool of tutors?
How can I communicate with tutors outside of lessons?
Are my lessons recorded?
Can someone else watch my lesson videos?
How can I watch the recordings of my past lessons?
What should I do if I don't want my lessons to be recorded?
Are there any materials available on Flalingo that I can access outside of the lessons?
What is the course mode?
How can I enroll in a course?
What is the Relax Mode?
How can I decide which mode to choose?
Is there a fee for registering for the course?
How can I access Oxford University Press materials?
Can I access materials from multiple levels simultaneously?
Can I use the materials outside of the lessons?
Can I download the materials to my computer?
Where can I find the assignments given by the tutor?
How is students' progress tracked?
What is the personalized feedback feature?
Is a certificate provided at the end of the course?